Enough is enough.....
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- Re: Enough is enough.....
Enough is enough.....
19-01-2011 9:55 PM
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and these days my Plusnet connection speed feels very much the same.
Connection speed makes browsing akin to wading through treacle - where do I obtain a MAC Code?
Re: Enough is enough.....
19-01-2011 10:16 PM
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Slow speeds are generally indicative of a fault somewhere, so the best thing to do is a few troubleshooting steps just to check to see that the problem wouldn't transfer with you to another ISP.
I don't suppose you could post up your router stats so we could take a look and advise further?
Also, doing a BT Speedtest would be a great help: http://speedtester.bt.com
Cheers
B.
Re: Enough is enough.....
19-01-2011 10:27 PM
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Previously when I have raised the issue/ticket shortly after my connection speed has increased only to drop off again after a couple of months and to be honest I have better things to do with my time (like surfing ::))
Re: Enough is enough.....
20-01-2011 8:32 AM
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I've taken a look at your account and gone as far back as I can i the ticket history to see how often these speed drops have been occuring for you and whether there was a common factor, however I can't see that you've raised a fault to us for investigation?
The info that Barry has asked for will be helpful and will allow us to start tracking down where any potential fault may lie.
Re: Enough is enough.....
20-01-2011 1:16 PM
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Re: Enough is enough.....
17-02-2011 8:59 PM
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![Huh Huh](/html/@E2297E1574AC8AB2FE5882A8865382BF/images/emoticons/huh.gif)
dick:quote
Re: Enough is enough.....
18-02-2011 9:04 AM
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Re: Enough is enough.....
18-02-2011 10:55 AM
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Up to speeds are that, up to, and fair enough there should be a base level to allow users to know what they will get at the bare minimum. You should know by now that ADSL is as such that it varies with anything from a bird landing on the wire, to cold wet weather, there are many many variables that can cause faults, drops, speed fluctuations etc.
The only way you'll ever get consistency is either with cable or fibre (which are actually the same thing, just BT & Virgin), ADSL is luck of draw, and giving enough time
![Wink Wink](/html/@ED8EAB3707DE077FFF94EEBAB958E3C6/images/emoticons/wink.gif)
Re: Enough is enough.....
18-02-2011 8:22 PM
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![Roll_eyes Roll_eyes](/html/@BA2C29EA5D62B3049244C6EF0F36F4A9/images/emoticons/rolleyes.gif)
Re: Enough is enough.....
18-02-2011 8:24 PM
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Quote from: _Adam_Walker_ MOGO,
Fair enough, don't you want to give us a chance to see if we can resolve this? I'm happy to take full ownership of the fault and do all I can to expedite it's resolution.
Adam.
When you were good you were very good (pre BT days) but the spark is no longer there
![Grin Grin](/html/@D40767E4EBB99989487344F3E42E44B1/images/emoticons/grin.gif)
Re: Enough is enough.....
22-02-2011 11:08 PM
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Re: Enough is enough.....
23-02-2011 3:01 AM
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Re: Enough is enough.....
23-02-2011 9:57 AM
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Quote from: MOGO Well this time next week will either prove you or me correct (switch over to BE)
[Moderator's note by Dick (Strat): Full quote of preceding post removed, as per Forum Rules ]
Now with the new provider and hitting speeds up to 9MB and no new wiring or hardware just a different ISP
![Roll_eyes Roll_eyes](/html/@BA2C29EA5D62B3049244C6EF0F36F4A9/images/emoticons/rolleyes.gif)
Re: Enough is enough.....
23-02-2011 10:06 AM
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Re: Enough is enough.....
23-02-2011 11:12 AM
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