Exchange checker not being updated
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Exchange checker not being updated
10-07-2014 10:36 AM
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The last update was the end of January!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Exchange checker not being updated
10-07-2014 10:46 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Exchange checker not being updated
10-07-2014 5:26 PM
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Re: Exchange checker not being updated
10-07-2014 5:29 PM
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In any case the WBC Sites_with_capacity_issues on the page you linked was last updated 02/07/14!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Exchange checker not being updated
12-07-2014 5:55 AM
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I can only guess that PN's "new" CEO isn't prepared to upset his "old & current" bosses to get things like this resolved - as I see and hear that the same old problems with BTw & OR are not really improving
Re: Exchange checker not being updated
12-07-2014 11:39 AM
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We've got a number of higher listed priorities at the moment, but I'll flag this up and see where we are with this.
Re: Exchange checker not being updated
12-07-2014 6:01 PM
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Quote from: Chris The file type that was used to keep this updated has been changed by our suppliers. Work needs to be carried out for the Exchange Checker to be able to read the new file format.
We've got a number of higher listed priorities at the moment, but I'll flag this up and see where we are with this.
The BIG problem here though is that the Community is aware of a growing number of problems which are "...on the list to be fixed Real Soon..." but in recent memory not one of them has risen to the top of the hidden "priority list" and been fixed..
Is it possible to list (at least) the Top Five Community reported problems and their time slot position in the overall development process.
Thanks
Maurice.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Exchange checker not being updated
12-07-2014 6:10 PM
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"It is possible to list
Moreover
Will PN list the "Top Five Community reported problems and their time slot position ?
It can be done in a simple sticky (for example)
As a prime example some have been reported as of @ least 2 years ago that are yet to be fixed
Appalling to say the least
Re: Exchange checker not being updated
12-07-2014 6:15 PM
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Quote from: Chris We've got a number of higher listed priorities at the moment, but I'll flag this up and see where we are with this.
Thanks Chris.
Re: Exchange checker not being updated
12-07-2014 6:25 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Exchange checker not being updated
12-07-2014 6:29 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Exchange checker not being updated
12-07-2014 6:31 PM
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not surprising
Maurice beat me to it
Re: Exchange checker not being updated
12-07-2014 6:36 PM
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Re: Exchange checker not being updated
12-07-2014 6:39 PM
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Now where have I heard that before
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Exchange checker not being updated
12-07-2014 6:53 PM
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You are probably right Dick
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