Exchange checker: separate status for 20CN and 21CN?
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Exchange checker: separate status for 20CN and 21CN?
16-03-2013 8:44 PM
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Quote from: dave Exchange looks OK (we have a 20CN list, waiting on the 21CN one), line looks fine, network looks fine and PCL-AG01 looks fine. Try a disconnect/reconnect.
Please can you confirm that if either 20CN or 21CN is not green the checker shows a non-green status.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Exchange checker: separate status for 20CN and 21CN?
16-03-2013 8:49 PM
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Ex-Broadband Service Manager
Re: Exchange checker: separate status for 20CN and 21CN?
16-03-2013 8:54 PM
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Given that the majority of Plusnet users are on 21CN not 20CN it renders that tool pretty useless. Until that is confirmed we should stop telling people to look on there if they are seeing slowdowns!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Exchange checker: separate status for 20CN and 21CN?
16-03-2013 8:54 PM
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Both exchanges there show as green on the VP checker.
Re: Exchange checker: separate status for 20CN and 21CN?
16-03-2013 8:58 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Exchange checker: separate status for 20CN and 21CN?
16-03-2013 9:32 PM
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So that is not the only "feature that is not up to date"
BTW be careful when you look at the BT document, the Title before you click the Download link is "Latest Sites with Capacity Issues", so that doesn't mean it's the only ones. It implies you presumably have to look at all the previous issues to get a more complete picture, and I don't believe for one moment that those are the only two 21CN exchanges with capacity issues
Edit: And IIRC BT only report the VP status as NOT Green when it starts to get majorly over capacity, in other words, if it's only a few peak time slow downs they don't say anything
Re: Exchange checker: separate status for 20CN and 21CN?
16-03-2013 10:08 PM
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Re: Exchange checker: separate status for 20CN and 21CN?
20-03-2013 9:48 AM
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Quote from: Kelly I heard a little bird tell me the other day that the exchange checker on usergroup only has 20cn in... I'll confirm next week.
Any news?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Exchange checker: separate status for 20CN and 21CN?
20-03-2013 1:38 PM
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Not sure how we are going to get it updated. It's a user app, rather than a PN one! Need a volunteer (or I need to get my hands dirty!)
Ex-Broadband Service Manager
Re: Exchange checker: separate status for 20CN and 21CN?
20-03-2013 6:18 PM
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David
Re: Exchange checker: separate status for 20CN and 21CN?
20-03-2013 6:25 PM
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Re: Exchange checker: separate status for 20CN and 21CN?
20-03-2013 6:26 PM
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http://www.plus.net/support/broadband/bbfaults/adsl-speed-troubleshooting.shtml - Download speed is too low pop-up
Quote Is there a problem at your telephone exchange?
Problems at your telephone exchange can affect your broadband speeds. Put your number in the Usertools Exchange Checker to find the current status of your exchange. If the VP (Virtual Paths) status is 'Red' then you might see slower speeds, particularly at peak times. If this is the case, BT will already be aware of the problem and they'll be planning to expand the exchange capacity to fix the problem.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Exchange checker: separate status for 20CN and 21CN?
20-03-2013 7:11 PM
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I'd suggest the Exchange Checker needs sorting asap
Re: Exchange checker: separate status for 20CN and 21CN?
20-03-2013 7:22 PM
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Re: Exchange checker: separate status for 20CN and 21CN?
20-03-2013 8:10 PM
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