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FTTP Welcome Guide - Link Borked

archerry
Aspiring Pro
Posts: 110
Thanks: 40
Fixes: 3
Registered: ‎15-06-2013

FTTP Welcome Guide - Link Borked

Taken the plunge to upgrade to FTTP and have an installation date.

The link given in the email: https://booklet.plus.net/welcome-to-full_fibre is borked.

From a quick web search, this is not the first time.

A part screen shot is attached:

.fttp_welcome_guide.png

Regards,

Alistair

7 REPLIES 7
Anunnaki
Aspiring Pro
Posts: 120
Thanks: 45
Fixes: 3
Registered: ‎15-06-2024

Re: FTTP Welcome Guide - Link Borked


@archerry wrote:

 

The link given in the email: https://booklet.plus.net/welcome-to-full_fibre is borked.


 

When I follow that link I get this -

 

Plusnet FTTP booklet.jpg

archerry
Aspiring Pro
Posts: 110
Thanks: 40
Fixes: 3
Registered: ‎15-06-2013

Re: FTTP Welcome Guide - Link Borked

@Anunnaki 

Indeed, so did I.

But if you accept the risk and continue you will find what I posted.

The page has not been maintained correctly.

A PN staff member needs to feed this back to the appropriate team.

Regards,

Alistair

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,078
Thanks: 1,699
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Registered: ‎01-01-2012

Re: FTTP Welcome Guide - Link Borked

Hi @archerry 

Thanks for flagging.

I've raised this to the right team to look into

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Townman
Superuser
Superuser
Posts: 23,891
Thanks: 10,121
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Registered: ‎22-08-2007

Re: FTTP Welcome Guide - Link Borked

Hi Matthew,

Can you get the root of the web service checked out as well please.

http://booklet.plus.net delivers...

 

Welcome to nginx!

If you see this page, the nginx web server is successfully installed and working. Further configuration is required.

For online documentation and support please refer to nginx.org.
Commercial support is available at nginx.com.

Thank you for using nginx.

 

Note: No HTTPS nor subdirectory.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mav
Moderator
Moderator
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Registered: ‎06-04-2007

Re: FTTP Welcome Guide - Link Borked

I now get the same error as the OP but the first time I saw a message about the certificate having expired.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

archerry
Aspiring Pro
Posts: 110
Thanks: 40
Fixes: 3
Registered: ‎15-06-2013

Re: FTTP Welcome Guide - Link Borked

Three weeks since I raised this topic and the link still shows the same page.

Is it ever going to be fixed?

I now have a functional FTTP connection but I would like to know what advice is given in the guide.

Regards,

Alistair

Townman
Superuser
Superuser
Posts: 23,891
Thanks: 10,121
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Registered: ‎22-08-2007

Re: FTTP Welcome Guide - Link Borked

@NickBS

Is this one you can pipe clean please?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.