Fax2email expiry
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- Re: Fax2email expiry
Fax2email expiry
09-03-2011 6:19 PM
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Wed 02/03/2011 14:26 email from Plusnet:
If you wish to keep your current number, please arrange to have a fax sent to your number within the next 7 days.
Wed 09/03/2011 09:08 email from rightfax@fax2email.co.uk
Time: 09/03/2011 09:06:56 A fax has arrived from remote ID ''.
Wed 09/03/2011 10:20 email from Plusnet
Our usage statistics have shown us that you have not used the Fax-2-Email service in the previous three months and therefore we have deactivated the fax number.
I just checked and, they had deactivated fax2email, so I reactivated and was given a different number.
Re: Fax2email expiry
09-03-2011 8:39 PM
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I received a Fax2Email:
A fax has arrived from remote ID '1 '.
------------------------------------------------------------
Time: 02/03/2011 16:37:05
Another on:
A fax has arrived from remote ID '1 '.
------------------------------------------------------------
Time: 03/03/2011 09:48:53
But it seems to have been deactivated since then.
My concern is that the number may have been allocated to another customer and they may be receivin my FAX mail.
Can PlusNet please respond.
Re: Fax2email expiry
09-03-2011 8:53 PM
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and since you did use it PN has trucked it again
Service notice here http://usertools.plus.net/status/archive/1299603055.htm, thats what you call a lousy notice
Re: Fax2email expiry
09-03-2011 9:38 PM
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I would expect this to prevent the account being re-allocated on 9 March.
PlusNet???
Re: Fax2email expiry
10-03-2011 8:17 AM
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Quote Service notice here http://usertools.plus.net...us/archive/1299603055.htm, thats what you call a lousy notice
Not sure why the service status is a lousy service Pierre?
Re: Fax2email expiry
10-03-2011 11:48 AM
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Quote from: Chris Can anyone affected raise a ticket with their previous fax-2-email number on and then flag it to us in here, we'll push these downstairs to get it reassigned.
Thanks Chris. My ticket number is 40646455.
Re: Fax2email expiry
10-03-2011 12:22 PM
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Re: Fax2email expiry
10-03-2011 12:29 PM
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Best regards, R
Re: Fax2email expiry
11-03-2011 6:59 PM
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Mine was reset to the old number this afternoon.
Thanks for that
Re: Fax2email expiry
11-03-2011 8:20 PM
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I am happy that it is working now. Thanks Chris and sorry if I raised a false alarm.
R
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