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Fed up with router return bags!

Chris
Legend
Posts: 17,724
Thanks: 597
Fixes: 169
Registered: ‎05-04-2007

Re: Fed up with router return bags!

Ben (one of our products team) is talking to the warehouse about stopping this. We've tried everything from our side already.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

i can understand where you're coming from like you've tried everything you can do but isn't there a way of like resetting the order in any way like just delete it?
Devonian
Grafter
Posts: 1,854
Thanks: 1
Registered: ‎01-05-2011

Re: Fed up with router return bags!

Grin
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Fed up with router return bags!

I can't understand why this issue is taking so long to sort out
pwatson
Rising Star
Posts: 2,470
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Fed up with router return bags!

Just a gentle word of suggestion to PN - How about saying sorry?
I've just reviewed this thread and, apart from "Sorry about that!" from Adam on the first reply 10 days ago I see no further apology for the fact that this is taking so long to sort out or for the continued inconvenience to Jason.  On the other hand, despite being castigated for posting rapid replies, Jason has shown great restraint and understanding even though the joke must be wearing exceedingly thin...
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

i don't mean to be a pain but could i have three label's sent to me please because i have been sent another load of router return bags and i want to return them ASAP please?
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Fed up with router return bags!

How many have you received in total?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

all together? if so then the number of return bags i have been sent over the past 2 months is about 200
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Fed up with router return bags!

Plusnet: I suggest you send him about 20 labels to save him from having to keep asking for them. It's obvious you are totally incapable of stopping the returns bags being set to him.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

its actually getting to a point of me getting in my door and they are just piled up waiting for me arrrrrrrrrrrgggggggggggg at least i only have a few months left on my contract then im gone!
pwatson
Rising Star
Posts: 2,470
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Fed up with router return bags!

Will you be sending your router back when your contract is over?  Cheesy
Chris
Legend
Posts: 17,724
Thanks: 597
Fixes: 169
Registered: ‎05-04-2007

Re: Fed up with router return bags!

Really sorry Jason, this is ridiculous and I'm annoyed that we haven't been able to stop this yet. We'll get some more bags sent and I'll chase the team to push the warehouse to stop sending these to you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

more bags! you mean label's? Grin
Chris
Legend
Posts: 17,724
Thanks: 597
Fixes: 169
Registered: ‎05-04-2007

Re: Fed up with router return bags!

Yes, indeed I do!
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
w23
Pro
Posts: 6,347
Thanks: 96
Fixes: 4
Registered: ‎08-01-2008

Re: Fed up with router return bags!

Couldn't you just fill a return bag with return bags and return it? (sorry)
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
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