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Findings After Rejoining Plusnet

FIXED
Donnygal
Dabbler
Posts: 20
Thanks: 5
Registered: ‎28-09-2020

Re: FINDINGS AFTER REJOINING PLUSNET

Well the ebayer did great and it arrived today, tried setting it up, even spoken to PN and gone through options, and currently cannot see a fault but not connecting to the internet.  Does anyone have a Zyxel VMG3925-B10C.and can advise

Changed the logon name and password, and checked the password, left all other options as automatic as recommended by PN.  Screenshot below

Moderator's note by Dick (Strat): Personal information removed from attachment.

 
notmyname
Rising Star
Posts: 133
Thanks: 36
Fixes: 1
Registered: ‎20-03-2016

Re: FINDINGS AFTER REJOINING PLUSNET

You may want to edit your picture, your Plusnet username is in it.
RealAleMadrid
Aspiring Hero
Posts: 2,866
Thanks: 1,509
Fixes: 61
Registered: ‎07-07-2009

Re: FINDINGS AFTER REJOINING PLUSNET

@Donnygal  Having looked through your posts I can't see which Broadband service you have. Usually you get a Plusnet Hub1 router for VDSL services such as Unlimited Fibre. (Fibre to the Cabinet or FTTC). You have set up your Zyxel for ADSL which is older slower broadband.

If you have FTTC some configuration changes are need. Basically Type - VDSL over PTM, IPv4 only (Plusnet do not support IPv6)

Also this is important VLAN 802.1p value 101 VLAN 802.1q value 1 or 2 not sure if it makes a difference

MTU 1492 is the default for PPPoE connections

If you are on ADSL apart from the IPv6 not needed and the MTU value it looks OK.

Hope this helps to get the zyxel going.😁

Donnygal
Dabbler
Posts: 20
Thanks: 5
Registered: ‎28-09-2020

Re: FINDINGS AFTER REJOINING PLUSNET

 

Thanks, after re-reading twice, have now set up a VDSL connection and am just going to try it, keep your fingers crossed.

 

Donnygal
Dabbler
Posts: 20
Thanks: 5
Registered: ‎28-09-2020

Re: FINDINGS AFTER REJOINING PLUSNET

Europa!  Up and running, thanks for the info, and your patience guys. DG