Good and Bad

[#1]

Just had fibre installed with a very good BT engineer
All working but a screw up
Ordered 80/20 from Plusnet - so what did Plusnet order on BT 40/2 
Plusnet profile still at 3.5 despite being advised the the account change had happened
Tried live chat and it will be sorted one the order completes
Grumble - the only modems the engineer had are ecl

[#2]

Sorry Jim.
I'll go and place a modify to sort the wholesale side out and I'll bump your profile here.
Someone else already has the modify in hand once the order shows as complete.

[#3]

Quote

Grumble - the only modems the engineer had are ecl

Thought you'd bought a Billion 8800NL ?

[#4]

I know Chris
I was complaining about the screw up but giving good feedback on the Chat engineer
Billion arriving tomorrow
Line test result from the engineer 48/10 approx

[#5]

Just to add - I can now watch BBC iPlayer in HD without buffering

[#6]

Quote from: Oldjim

Just had fibre installed

[#7]

Quote from: Oldjim

Just to add - I can now watch BBC iPlayer in HD without buffering

Now you have Fibre, you should be able to watch iPlayer on several devices at once without buffering.  Enjoy!  

[#8]

I have fibre 73/17 and I GET BUFFERING 

[#9]

I have recently been using a Gigalcear FTTP connection on their 100/100 service
This is a full symmetrical 100Mbps upload and download - and indeed this is what you get 24/7
For a representative speed test one has to use Netherlands based servers as UK ones cannot handle tests of 100Mbps upload capacity
Typical ping times to google are 5ms.
Anyway:
I have also seen buffering on iplayer - at which point I rapidly switched to a new browser tab and ran a speed check  and got the usual 100Mbps up and down.
This pretty well confirmed that the buffering was due to iplayer and its immediate network in the BBC being unable to supply the data at the required speed rate rather than any general web slow down or gigalcear's network being overloaded causing the buffering.
So any buffering you are seeing is not necessarily plusnet/BT's fault!

[#10]

Thanks for the info x47c