Good service from Plusnet

[#1]

Just to redress the balance somewhat, regarding the comments about bad service etc.
    In the three months or so that I've been with Pn, I can say that I've had no problems with the connection. And in my initial phone calls to customer services, I found the advisers to be very helpful. I also think the 'Member Centre' is exceptionally good.
    It could of course be that I've just been lucky, but no doubt time will tell....

[#2]

No you haven't been lucky Scribe....that is unless I and thousands more have also been lucky
It's the nature of people to generally only speak up when they have a problem and the nature of forums to reflect this.
Glad to hear your experience has been a good one so far

[#3]

Welcome to the club...... I agree with Strat, (  )... only had one major gripe, since I have been with PlusNet.... for some years now.... I can`t remember any problems when I first signed up, nor when I did a house move.... and when I have needed to contact Customer services. they have been polite, and helpful. This forum is excellent for getting help from other members too. 

[#4]

Welcome to the forum Scribe,
Its great to hear some positives on the forum, Gets a bit " Old " All the negativity, I have been with Plusnet for a couple year now and not really had any bother at all
If your ever bored or need to kill time why not head on down to Chit-Chat and join us In some crazy discussions.

[#5]

Thanks for the welcome One and All.

[#6]

Thanks a lot scribe.

[#7]

........you know you've all just jinxed yourselves 
I have to admit, Plusnet is great, it's just BT that's the problem lol