Happy Customer after 6 years

[#1]

I was hoping for something 'from the horse's mouth' so to speak but I thank my honourable friend for pointing me in the direction of an alternate source.
(I'm currently watching BBC Parliament)

[#2]

Quote from: Kelly

We never bought Free-Online... we always were Free-Online!

I guess that makes me one of, if not the longest customer then. My preferred poison is Jack Daniels  

[#3]

Quote from: JamesM

I started with Free-online in 1998, then PN bought out Free-online so I haven't changed providers for 15 years. Dial up wasn't a problem, ADSL wasn't a problem, but I have had loads of problems with ADSL2, it has cost me a small fortune too with PN not being able to rectify, and making some of the problems worse. I am stagnant at the moment as I have basically stopped playing online games because of the lagg and micro stutter, so all I can really complain about is the web pages not loading, or taking an age to load, and 7 times out of 10, I type a post, hit post and I get a screen telling me PN are not responding or web page doesn't exist (or words to that effect). I am not quick to blame PN for the webpages though, as I am leaning towards IE 10 being the problem.

Have you tried this in another browser?

[#4]

I haven't tried another browser Chris, the only 2 I have ever used is Netscape and IE. .
This is what I get when the webpages don't want to open, it keeps doing this for a few minutes, then it will start working again.
"This page can't be displayed
•Make sure the web address http:// www .lse. co. uk is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
Fix connection problems"
When I click Fix connection problems, it says the website firewall is preventing it, or words to that effect

[#5]

Is this on more than one device?
If you're able to run a traceroutre via a command prompt when you get the webpage error that may be useful.

[#6]

Just the PC Chris,

[#7]

plusnet.net isn't here, this is plus.net

PLUSNET.NET - Geo Information
IP Address	58.76.184.4  
Host	plusnet.net
Location	KR KR, Korea, Republic of
City	Seoul, 11 -
Organization	Hyundai Communications & Network
ISP	KRNIC
AS Number	AS9762 HYUNDAI COMMUNICATIONS & NETWORK
Latitude	37°59'85" North
Longitude	126°97'83" East
Distance	8225.18 km (5110.89 miles)

pinging plus.net i get around 25-35ms, pinging plusnet.net I get the same as you 350 - 450ms

[#8]

Thanks dvorak, I just had a look on the PN website and realised I was pinging the wrong plusnet, cheers mate.
I edited before I saw your post.
Edit.
Sods law, it has only happened once since I made reply 25, and I ping the wrong plusnet 

[#9]

Quote from: Chris

Is this on more than one device? If you're able to run a traceroutre via a command prompt when you get the webpage error that may be useful.

Chris, I did a tracert when the page kept timing out and wouldn't let me post and then when it was ok,
Page kept timing out...
Tracing route to plus.net [212.159.8.2]
over a maximum of 30 hops:
 1    <1 ms    <1 ms    <1 ms  192.168.2.1
 2    13 ms    12 ms    19 ms  lo0-central10.ptw-ag04.plus.net [195.166.128.194
]
 3    12 ms    12 ms    12 ms  link-a-central10.ptw-gw01.plus.net [212.159.2.15
6]
 4    12 ms    12 ms    48 ms  xe-7-2-0.ptw-cr01.plus.net [212.159.0.252]
 5    12 ms    12 ms    12 ms  te9-4.ptn-gw01.plus.net [195.166.129.33]
 6    23 ms    19 ms    19 ms  gi5-1.peh-cr02.plus.net [84.93.232.61]
 7    20 ms    21 ms    23 ms  po5.peh-cr01.plus.net [84.93.232.16]
 8    20 ms    22 ms    20 ms  vlan2658.peh-elb02.plus.net [84.93.232.53]
 9    24 ms    59 ms    24 ms  portal.plus.net [212.159.8.2]
Trace complete.
When the post had been sent and the page loaded normally..................
Tracing route to plus.net [212.159.8.2]
over a maximum of 30 hops:
 1    <1 ms    <1 ms    <1 ms  192.168.2.1
 2    13 ms    16 ms    12 ms  lo0-central10.ptw-ag04.plus.net [195.166.128.194
]
 3    12 ms    12 ms    12 ms  link-a-central10.ptw-gw01.plus.net [212.159.2.15
6]
 4    15 ms    12 ms    13 ms  xe-7-2-0.ptw-cr01.plus.net [212.159.0.252]
 5    12 ms    12 ms    12 ms  te9-4.ptn-gw01.plus.net [195.166.129.33]
 6    23 ms    19 ms    19 ms  gi5-1.peh-cr02.plus.net [84.93.232.61]
 7    20 ms    19 ms    19 ms  po5.peh-cr01.plus.net [84.93.232.16]
 8    21 ms    21 ms    21 ms  vlan2658.peh-elb02.plus.net [84.93.232.53]
 9    21 ms    24 ms    20 ms  portal.plus.net [212.159.8.2]
Trace complete.