Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Has any body else had a no show by an engineer
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Re: Has any body else had a no show by an engineer
Has any body else had a no show by an engineer
26-11-2013 7:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ive had to take off 2 days from work to wait for an engineer to install my fibre optics and no show both times, any body else had this problem.
2 REPLIES 2
Re: Has any body else had a no show by an engineer
26-11-2013 7:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Oh yeah, I had 2 BT Openreach engineers fail to show up on mine (one install from Sky) and one from Plusnet (BTOR cancelled/put a hold on the appointment)
It is extremely frustrating I also had the BTOR Engineers turn up twice without the equipment to do the install, it's annoying and I know the ISP's get frustrated by it but of course they have to rely on the suppliers to turn up and they're limited to what they can do.
It is extremely frustrating I also had the BTOR Engineers turn up twice without the equipment to do the install, it's annoying and I know the ISP's get frustrated by it but of course they have to rely on the suppliers to turn up and they're limited to what they can do.
Re: Has any body else had a no show by an engineer
26-11-2013 7:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unfortunately it is quite a common problem and not just for Plusnet. Anyone who relies on BT Openreach seems to have similar issues and it was also covered on BBC Watchdog.
The problem is that BT have the monopoly on most of the copper to your house (unless you're in a Virgin cabled area) so anything that requires exchange work will most likely involve BTOR.
I was fortunate and had a BTOR outside contractor install my FTTC and he couldn't have been more helpful.
The problem is that BT have the monopoly on most of the copper to your house (unless you're in a Virgin cabled area) so anything that requires exchange work will most likely involve BTOR.
I was fortunate and had a BTOR outside contractor install my FTTC and he couldn't have been more helpful.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Re: Has any body else had a no show by an engineer