IP addresses not UK - Can customers please report any problems here

[#1]

Hopefully this is what has caused my smart TV to lose most of it's apps, and not Gremlins as we first suspected

Source: whois.arin.net

IP Address: 150.143.78.XXX

Name: PLUSNET

Handle: NET-150-143-0-0-1

Registration Date: 5/16/91

Range: 150.143.0.0-150.143.255.255

Org: BT Americas, Inc

Org Handle: BA-346

Address: 7007 55th St. N.

City: Oakdale

State/Province: MN

Postal Code: 55128

Country: United States

Name Servers: 

[#2]

Hmm.  Might be?  What make of TV is it?

[#3]

@rosstooke Also, when did you lose the apps?

[#4]

2013 LG 42LN575V

I can get internet on it, just not the apps (Netflix, Amazon, NowTV etc...)

TV was working before we switched over to PlusNet last night

[#5]

Ok, Give your router and then your TV a reboot and see if that helps?

[#6]

I'll give a try tonight.

Factory reset didn't seem to help, but I'll try rebooting the router too.

Support have just tried to change the IP, but it stayed in the same address range

[#7]

It looks like the support agent hasn't followed our new process.  We've given you a static IP from a different range.  If it is a geo-location problem, that should sort it.

[#8]

Cool. I'll give the router a reboot later when I'm home. I'm still seeing the old IP.

Fingers crossed though 

@Kelly Fixed 

[#9]

Here’s one. Constant issues with TV being diverted to USA sites AND email getting flagged as spam

Network
Net Range 150.143.0.0 - 150.143.255.255
CIDR 150.143.0.0/16
Name PLUSNET
Handle NET-150-143-0-0-1
Parent APNIC-ERX-150 (NET-150-0-0-0-0)
Net Type Direct Assignment
Origin AS AS6871
Organization BT Americas, Inc (BA-346)
Registration Date 1991-05-15
Last Updated 2017-01-31
Comments
RESTful Link https://whois.arin.net/rest/net/NET-150-143-0-0-1
Function Point of Contact
Abuse PLUSN-ARIN (PLUSN-ARIN)
See Also Related organization's POC records.
See Also Related delegations.


Organization
Name BT Americas, Inc
Handle BA-346
Street 7007 55th St. N.
City Oakdale
State/Province MN
Postal Code 55128
Country US
Registration Date 2014-12-16
Last Updated 2014-12-16
Comments
RESTful Link

[#10]

Incoming or outgoing email?

[#11]

Outgoing. I have to phone up anyone I send an email to to make them look in junk to find it. Kinda defeats the object really!

[#12]

Understood! Your outgoing email shouldn't be affected by your IP address assuming you are using relay.plus.net as the outbound server?

One thing worth trying is to switch the router/modem off for 65 minutes or more to hopefully obtain a new IP address in a different range.

[#13]

For non plusnet email too?

[#14]

If you aren't sending through Plusnet's servers it's mostly down to the reputation of the servers you use.

[#15]

Now I feel really stupid.... I never knew that. I set it up using the info of the email server of the email company. I guess I use plusnet for incoming too?