Increased VAT
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Increased VAT
05-01-2010 6:09 PM
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I recently got an email from PlusNet informing me that from 1st January 2010 VAT will increase from 15% back to 17.5%. with the corresponding increase in my monthly bill. I'm on BBYW Option 2.
Now I pay for my daughter's broadband who is on PlusNet Value. She also had an email stating " We're pleased to advise that we won't be passing the VAT increase on to you for your broadband service".
Now I'm sure this has been asked before (I did look...) but can anyone tell me why one package is subject to increased VAT whilst another is not?
John
Re: Increased VAT
05-01-2010 7:07 PM
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Re: Increased VAT
05-01-2010 7:41 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Increased VAT
05-01-2010 7:45 PM
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Can't remember but I think it's ~£5 for the first 3 months then ~£10 afterwards - maybe that has some bearing on the VAT issue...
Emails from PN do say:-
From January we'll have one standard set of terms and conditions for all our services, which will make it much simpler for anyone checking their agreement.
As it only amounts to pennies it's fairly irrelevant, I was just curious...
Thanks Pierre_Pierre
Re: Increased VAT
05-01-2010 8:26 PM
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The new packages were introduced while VAT was at the lower level. Plusnet must have priced them taking in to account the scheduled VAT increase - hence the VAT increase being absorbed.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Increased VAT
05-01-2010 8:41 PM
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pierre_pierre/jelv/adiewoo thanks for your inputs.
jelv - that sounds right. My old BBYW Option 2 is merely being returned to it's original price whilst the newer Value package must have been priced with the VAT increase in mind.
Thanks again
Re: Increased VAT
06-01-2010 9:14 AM
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Re: Increased VAT
06-01-2010 9:18 AM
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If it helped click the thumb
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Re: Increased VAT
06-01-2010 9:19 AM
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Re: Increased VAT
06-01-2010 9:34 AM
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edit: removed value as it is still a current package.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Increased VAT
06-01-2010 9:41 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Increased VAT
06-01-2010 9:42 AM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Increased VAT
19-01-2010 10:54 AM
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Re: Increased VAT
23-01-2010 3:22 PM
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Plusnet just increased my bill from the first Invoice in 2010 which will be on 27/1, so thanks Plusnet.
Don't know why BT has to be so penny pinching, they do not get the money, I suppose they make a lot of interest on all those pennies for a quarter.
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