Irritating Survey
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Irritating Survey
29-11-2017 8:32 PM - edited 29-11-2017 8:33 PM
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As a shift worker why on earth am I being pestered by some idiot from a survey company on behalf of Plusnet?
I've been woken up twice by these clowns who have the knack of waking me up and as soon as I get to the phone it stops ringing and all I get is a [censored] recorded message saying that they'll try again?
I'm not [censored] interested in the survey, I never gave my permission to be contacted by anyone to participate in a survey. So if anyone else contacts me again and wakes me up, they better have a damned good thick skin, because they will most certainly incur my wrath and a right barrage of colourful language.
Get the message. Don't use or forward my landline number without my consent! Now I'm going to try and get back to sleep as I have to be up at 0320.
Re: Irritating Survey
03-12-2017 8:46 PM
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Have you set your communication preferences to exclude telephone calls in the Member Centre at https://www.plus.net/my.html?action=modifyMailOptions
Re: Irritating Survey
03-12-2017 9:56 PM
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With any considerate company you have to opt in to these things.
Not have to opt out.
Re: Irritating Survey
on 09-12-2017 4:35 PM - last edited on 09-12-2017 4:41 PM by Mav
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Now had over 8 more calls from this company. I've turned the ringer off, on my phone now, so they can ring it as much as they like, I won't answer it, because I won't hear it ringing and I've now texted those who do call me to say use my mobile.
I consider this to be an invasion of my privacy and right to peace & quiet when I'm off duty.
Moderator's note by Mike (Mav): Insult aimed at staff removed as per Forum rules.
Re: Irritating Survey
09-12-2017 4:42 PM
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billnotben hit the nail squarely on the head with their answer, it should be opt in, not out.
Still, thanks to you for supplying that link, I've never seen that page before, so I've found those check boxes and and I've unchecked the whole lot of them. Somehow I doubt it will do any good though, never seems to make much difference.
If they keep on, then I'll take my complaint up with the ICO, who I've had several dealings with and managed to get one pesky company (kitchens) fined for their persistence, a fine which helped put them OOB.
Another got a formal warning and a threat of legal action from me, telling them that I'd be taking them to court if they persisted, they soon stopped.
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