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Its terrible, really is.. Pings are awful!

Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Its terrible, really is.. Pings are awful!

@GixerBoy75, that looks like a problem BT side, the latency is before our ERX, and occurs all the way down the traceroute.
@KaotiK, some gateways are busier than others, but they're not all congested.
KaotiK
Grafter
Posts: 344
Thanks: 1
Registered: ‎20-04-2009

Re: Its terrible, really is.. Pings are awful!

Tracing route to www.bbc.net.uk [212.58.251.195]
over a maximum of 30 hops:
  1    2 ms    <1 ms    <1 ms  www.routerlogin.com [192.168.0.1]
  2    49 ms    31 ms    27 ms  lo0-plusnet.pcl-ag03.plus.net [195.166.128.109]
  3    32 ms    80 ms    53 ms  gi1-6-703.pcl-gw01.plus.net [84.92.0.181]
  4    30 ms    26 ms    27 ms  te2-1.pcl-gw02.plus.net [212.159.1.114]
  5    35 ms    30 ms    56 ms  te2-2.thn-gw2.plus.net [212.159.0.190]
  6    44 ms    29 ms    31 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  7    28 ms    66 ms    39 ms  212.58.238.149
  8    30 ms    46 ms    72 ms  212.58.239.62
  9    50 ms    31 ms    26 ms  www-vip.telhc.bbc.co.uk [212.58.251.195]
Trace complete.
C:\Users\KaotiK>ping www.bbc.co.uk
Pinging www.bbc.net.uk [212.58.251.195] with 32 bytes of data:
Reply from 212.58.251.195: bytes=32 time=69ms TTL=120
Reply from 212.58.251.195: bytes=32 time=28ms TTL=120
Reply from 212.58.251.195: bytes=32 time=69ms TTL=120
Reply from 212.58.251.195: bytes=32 time=69ms TTL=120
Ping statistics for 212.58.251.195:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 69ms, Average = 58ms

heres a trace and ping right now, its a bit up and down it seeems, my ping WoW right now is relatively high, so im guessing it is mainly wow not being prioritized properly and the fixes tuesday should solve it? Although msot of the time i do a trACE theres pings in there way over a 100, and evenings it is worse.
GixerBoy75
Dabbler
Posts: 17
Registered: ‎07-01-2010

Re: Its terrible, really is.. Pings are awful!

Seems better now for some reason:-
Tracing route to www.bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:
  1    1 ms    <1 ms    <1 ms  DD-WRT [192.168.0.1]
  2    3 ms    1 ms    1 ms  mygateway1.ar7 [192.168.1.1]
  3    32 ms    31 ms    32 ms  lo1.ptn-ag03.plus.net [195.166.128.43]
  4    32 ms    30 ms    30 ms  gi2-6.ptn-gw01.plus.net [84.92.3.45]
  5    32 ms    31 ms    31 ms  te2-2.thn-gw1.plus.net [212.159.1.54]
  6    31 ms    30 ms    30 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  7    33 ms    31 ms    31 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  8    33 ms    31 ms    31 ms  212.58.238.149
  9    32 ms    32 ms    33 ms  te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
10    33 ms    33 ms    34 ms  www-vip.cwwtf.bbc.co.uk [212.58.253.67]
Trace complete.
Pinging www.bbc.co.uk [212.58.253.67] with 32 bytes of data:
Reply from 212.58.253.67: bytes=32 time=31ms TTL=119
Reply from 212.58.253.67: bytes=32 time=32ms TTL=119
Reply from 212.58.253.67: bytes=32 time=32ms TTL=119
Reply from 212.58.253.67: bytes=32 time=32ms TTL=119
Ping statistics for 212.58.253.67:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 32ms, Average = 31ms
KaotiK
Grafter
Posts: 344
Thanks: 1
Registered: ‎20-04-2009

Re: Its terrible, really is.. Pings are awful!

Its 5:30pm... and already my ping is sky high.  Something is so wrong somewhere theres no way this is jsut a priority issue. Its exactly like it was few weeks ago when you were saying the networks etc are broke and your adding capacity. You need to add a load more? Another night of horrendous pings, great.
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Its terrible, really is.. Pings are awful!

We've got more than enough capacity at the moment, and more on order (to keep ahead of forecasting).
Is the problem specific to WoW, or across the board?
GixerBoy75
Dabbler
Posts: 17
Registered: ‎07-01-2010

Re: Its terrible, really is.. Pings are awful!

It is the same for me as well and MWII. I've run three tracert's with a couple of minute interval and below are the results.
Tracing route to www.bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  DD-WRT [192.168.0.1]
  2    3 ms    1 ms    1 ms  mygateway1.ar7 [192.168.1.1]
  3    32 ms    31 ms    32 ms  lo1.ptn-ag03.plus.net [195.166.128.43]
  4  244 ms  227 ms  242 ms  gi2-6.ptn-gw01.plus.net [84.92.3.45]
  5  106 ms  216 ms  206 ms  te2-2.thn-gw1.plus.net [212.159.1.54]
  6    32 ms    30 ms    31 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  7    33 ms    31 ms    31 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  8    32 ms    31 ms    32 ms  212.58.238.149
  9    33 ms    32 ms    31 ms  te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
10    34 ms    33 ms    33 ms  www-vip.cwwtf.bbc.co.uk [212.58.253.67]
Trace complete.
Tracing route to www.bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:
  1    1 ms    <1 ms    <1 ms  DD-WRT [192.168.0.1]
  2    1 ms    1 ms    1 ms  mygateway1.ar7 [192.168.1.1]
  3    32 ms    30 ms    31 ms  lo1.ptn-ag03.plus.net [195.166.128.43]
  4    32 ms    31 ms    31 ms  gi2-6.ptn-gw01.plus.net [84.92.3.45]
  5    32 ms    31 ms    31 ms  te2-2.thn-gw1.plus.net [212.159.1.54]
  6  158 ms    41 ms  227 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  7    32 ms    31 ms    31 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  8    32 ms    31 ms    32 ms  212.58.238.149
  9    33 ms    32 ms    32 ms  te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
10    34 ms    32 ms    33 ms  www-vip.cwwtf.bbc.co.uk [212.58.253.67]
Trace complete.
Tracing route to www.bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:
  1    1 ms    <1 ms    <1 ms  DD-WRT [192.168.0.1]
  2    1 ms    1 ms    1 ms  mygateway1.ar7 [192.168.1.1]
  3    32 ms    31 ms    35 ms  lo1.ptn-ag03.plus.net [195.166.128.43]
  4    32 ms    31 ms    31 ms  gi2-6.ptn-gw01.plus.net [84.92.3.45]
  5    33 ms    31 ms    31 ms  te2-2.thn-gw1.plus.net [212.159.1.54]
  6    32 ms    31 ms    31 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  7  247 ms  232 ms  233 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  8    33 ms    32 ms    31 ms  212.58.238.149
  9    33 ms    33 ms    33 ms  te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
10    35 ms    33 ms    33 ms  www-vip.cwwtf.bbc.co.uk [212.58.253.67]
Trace complete.
KaotiK
Grafter
Posts: 344
Thanks: 1
Registered: ‎20-04-2009

Re: Its terrible, really is.. Pings are awful!

deffinately alot better on wow this past week, ahd the odd day of high ping tho. But i would like someone to check if interleaving is still turned OFF on my connection? as for some reason it seems im getting interleaved pings today, thats what it looks like anyway. That would be very annoying if its been turned back on without me saying so and if it hasnt why my pings are interleaved? 😐
GixerBoy75
Dabbler
Posts: 17
Registered: ‎07-01-2010

Re: Its terrible, really is.. Pings are awful!

Trying to play MWII and whilst I appreciate I'm connecting to people and not a central server I'm the only one in my party/the game that is suffering chronic lag. Everybody else in the game has perfect games each and every time whilst I'm bouncing off walls/blocks/doors/vehicles, etc... as I'm lagging all over the place.
Edited to add:-




Surely these aren't figures plusnet are happy with?! Well, if they are then it's time to move ISP's as far as I'm concerned.
MikeyM
Grafter
Posts: 140
Registered: ‎06-01-2010

Re: Its terrible, really is.. Pings are awful!

I just ran the same tests to see what I got, here are the results.
Not sure what it proves but just trying to help.