JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

ITWorks · ‎05-11-2008

More on this over at ISPreview
http://www.ispreview.co.uk/story/2011/03/31/jd-power-ranks-uk-isp-plusnet-top-for-fixed-line-broadba...
Well done PN

Regards
Mike

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Oldjim · ‎15-06-2007

What happened to Be - or don't they subscribe to the survey

Epyon · ‎31-03-2011

BE are good but they have been sort of useless lately in my experience
they can't migrate from o2 LLU to BE LLU

you need to...wait for it
Cancel you're o2 service then do a return to donor to BT or post office then you can try and get BE broadband lol what carry on.

johpal · ‎20-04-2008

@Epyon
Am I missing the irony?

I jumped ship from PN to O2 (and have been very happy). If I do a speed test, my ISP shows as Be, not O2.

Epyon · ‎31-03-2011

Yes o2 uses the BE network
so they "should" be able to switch you from o2 to BE easily.
Sort of like switching from Tiscali to talktalk for example.

adamwalker · ‎27-04-2007

I don't know much about JD Power but that certainly is good news

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Adam Walker
Plusnet Help Team

pierre_pierre · ‎30-07-2007

hidden on the Channel 5 gadget show last night was a dubious 1 year free broadband as one of the silly quiz prizes

adamwalker · ‎27-04-2007

Yep, I spotted that too, suprised we've not shouted about it anywhere.

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Adam Walker
Plusnet Help Team

john50 · ‎05-07-2010

I got a letter from Plusnet yesterday, the first one ever from PN marketing offering me a years free broadband when I take out the home phone service (1st 5000 signups)................errrrm I moved to plusnet about 8 or 9 months ago, phone and broadband can I have the free broadband from now please, or are you going to make me leave and come back in the space of 5 minutes

Townman · ‎22-08-2007

Hmmm, I just signed up for home phone - got activated today... does this count for 1 year free BB?
Could not sign up through the Portal due to web page 'errors' so got it done by ticket... no one mentioned free BB.

Cheers,
Kevin

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amcclean · ‎30-07-2007

I've been with Pn for years and am seriously thinking about taking the phone package. Phone the on Wed to check out the deals, if I do move would I be eligible for the free years BB or is it only for NEW customers only.
Podman

orbrey · ‎18-07-2007

Hi podman,
I'm afraid as per the letter it is for new customers only.

Strat · ‎14-04-2007

--tdhf1DPg

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john50 · ‎05-07-2010

Quote from: Matt

I'm afraid as per the letter it is for new customers only.

Could we save a couple of bob then and look at the database,
and just send it to potential customers instead of existing customers