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Just spotted something..
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- Just spotted something..
Just spotted something..
10-11-2014 9:43 PM
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Downgraded my account to 40/20 from 80/20 for next billing date.
E-mail I got said that my speed might drop before then but not to worry as my usage allowance won't change.
But I pay for speed hence the two tiers so if it drops that means there should be a pro rata also?
Just saying.
E-mail I got said that my speed might drop before then but not to worry as my usage allowance won't change.
But I pay for speed hence the two tiers so if it drops that means there should be a pro rata also?
Just saying.
2 REPLIES 2
Re: Just spotted something..
11-11-2014 10:23 AM
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Hi Pete,
Thanks for flagging this up, I've found the email where that is said and it doesn't sound right to me. The speed profile isn't changed straight away, it's set as a pending change for the date of the account change.
Thanks for flagging this up, I've found the email where that is said and it doesn't sound right to me. The speed profile isn't changed straight away, it's set as a pending change for the date of the account change.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Re: Just spotted something..
11-11-2014 2:01 PM
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No Probs, Just wanted to raise it to stop some possible unneeded support calls
No reflection on Tricky who did the change. he's a star is Rich
No reflection on Tricky who did the change. he's a star is Rich
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