KevLFC: How long does it take to switch to plusnet ???
Hi KevLFC,
Thanks for your kind words and feedback!
Glad we could clear the matter up and hope to see you up and running today
Thanks,
Adam C
Thanks for your kind words and feedback!
Glad we could clear the matter up and hope to see you up and running today
Thanks,
Adam C
Hi, just to let use know, my order was completed on the 19/6 
as the forum moderators said.
just wanted to say a big thanks to the mods here for your chasing my order up and gettin back to me everytime always with 24hrs and a thanks to Daniel [removed] who helped me set the broadband up on the 19/6... working great now
But lol.. it would seems providers like plusnet need to get a hold of the powers that be (cough OR) .. and try to get some control of the lines and a process for speeding these transfers up ... my switch has not been good because of problems created by mother/other companies but my personal experience with plusnet is i think they have a top customer service team but as i said, need to get some sort of control from OR without the big delays.
thank
[Moderator's note by Jim (Oldjim): Full CSA name removed as per the forum rules.]
as the forum moderators said.just wanted to say a big thanks to the mods here for your chasing my order up and gettin back to me everytime always with 24hrs and a thanks to Daniel [removed] who helped me set the broadband up on the 19/6... working great now
But lol.. it would seems providers like plusnet need to get a hold of the powers that be (cough OR) .. and try to get some control of the lines and a process for speeding these transfers up ... my switch has not been good because of problems created by mother/other companies but my personal experience with plusnet is i think they have a top customer service team but as i said, need to get some sort of control from OR without the big delays.
thank
[Moderator's note by Jim (Oldjim): Full CSA name removed as per the forum rules.]
On behalf of the Moderators I would really thank you for the totally undeserved credit for this as we didn't do anything. 
It was all down to the Digital Care Team so three cheers to them
It was all down to the Digital Care Team so three cheers to them
Thanks to the KevLFC for bearing with it all and not getting rude and abusive as some customers seem to get.
Fingers crossed you'll have a good long stretch with PN with great reliable broadband
Fingers crossed you'll have a good long stretch with PN with great reliable broadband
@subuta
See http://community.plus.net/forum/index.php/topic,128362.msg1116662.html#msg1116662 and all the responses to your topic http://community.plus.net/forum/index.php/topic,128492.0.html
See http://community.plus.net/forum/index.php/topic,128362.msg1116662.html#msg1116662 and all the responses to your topic http://community.plus.net/forum/index.php/topic,128492.0.html
@subuta
I'm sorry to hear you're unhappy with us. I've had a look at your account and can see notes about the issue, I'm sorry that hasn't been resolved yet.
Unless it's too late let me know (either reply to this post or PM if you prefer please) and I'll be happy to intervene.
I'm sorry to hear you're unhappy with us. I've had a look at your account and can see notes about the issue, I'm sorry that hasn't been resolved yet.
Unless it's too late let me know (either reply to this post or PM if you prefer please) and I'll be happy to intervene.
