Leaving unfortunately.
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Re: Leaving unfortunately.
29-04-2013 11:09 AM
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TT have admitted they didn't keep my information safe and that due to a system issue, my account was somehow combined with another account.
TT have also admitted failing to follow industry guidelines and terminating my account without warning.
TT paid me a small sum in compensation and was asked to update their systems.
I am still waiting for the cheque!
Re: Leaving unfortunately.
29-04-2013 12:28 PM
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Is it time to modify the title of this thread? "TalkTalk avoid at all cost!" ?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Leaving unfortunately.
29-04-2013 1:03 PM
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Re: Leaving unfortunately.
29-04-2013 2:15 PM
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Re: Leaving unfortunately.
29-04-2013 3:16 PM
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Quote from: Devonian
TT paid me a small sum in compensation and was asked to update their systems.
I am still waiting for the cheque!
Wouldn't surprise me if that cheque ends up going to the account holder of the other account.
Re: Leaving unfortunately.
29-04-2013 5:57 PM
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Re: Leaving unfortunately.
29-04-2013 6:27 PM
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