Live Chat Fail!

[#1]

So, I have a speed issue with my fibre, been to the bt wholesale site got a screen print though I will go on live chat make it nice and simple, uh ohhhhhhhh 44 people in the queue!

Luckily got nowhere to go this morning!

[#2]

Apologies for the wait times on chat.

Sorry to see your speeds seem significantly lower than the sync speeds that are being reported on your connection.

I see you've raised this as a fault with us online not too long after making this post. This has already been raised with our suppliers and we'll be back in touch once we receive an update from our suppliers.