Live Chat - what's the point

[#1]

It's most likely A/B testing with some customers getting one homepage and others getting a different one.

Commonly used pretty much everywhere to test the performance of changes.

[#2]

"It's most likely A/B testing with some customers getting one homepage and others getting a different one."

Or the reluctance for existing customers to see the headline £24.99 all in rate for 40/2 fibre.

[#3]

i dint see any mention of the Upload speeds , yes it says up to 38 download speed on the home page still no sight of upload

Plusnet needs to update its homepage to reflect present needs !

[#4]

@Browni  When I log on at work (about a mile away), I get the homepage in your post No. 9.