Hi All
Just seen thit:
[quote="Bob Pullen PlusNet Customer Support"]
This morning BT experienced a major service outage at their North Paddington
exchange that has caused a loss of broadband and/or telephony service for large
numbers of customers in parts of North and West London.
Customers in other parts of the country may also be affected. In a recent outage
notification from BT Wholesale we were provided with a list of area codes that can
be found below.
We have reason to believe that the outage is also affecting the routing of payment
authorisations to Lloyds TSB and HBOS. This means that our support centre are
currently unable to take payment via credit/debit card. If you try making a payment
via our website then this is also likely to result in errors.
Unfortunately we have not yet received a definitive timescale for resolution due to
the complex nature of the problem.
We would like to apologise for the inconvenience and will provide another update
later on this evening.
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0292059 0292073[Edit]
[quote="
BT flooding and fire cause broadband and phone outage in London"]
Broadband and phone services across parts of central, north and west London have been knocked out a major flood at a BT exchange in Paddington, affecting tens of thousands of users.
Describing the flood as a 'complex incident', BT have said they cannot predict when services will be restored.
[quote="
BT Care Community - Problems in north and west London"]
Hi All
Customers in north and west London may currently have problems using their phone or broadband. Customers in other parts of the country may also be affected. This is due to a major incident in a BT exchange in the Paddington area. Engineering teams are working around the clock to repair restore all services as soon as possible. However, as this is a complex incident we can't accurately predict when this will be completed.
Please check our
service status page for updates and details of dialling codes affected.
Thx
Kerry
