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MAC - Key - I am leaving
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Re: MAC - Key - I am leaving
03-09-2010 11:02 AM
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Quote from: Lorenzo48
Don't plus net realise they'd retain more people if they answered right away? By letting people simmer and get more annoyed in a queue, your retention rates rapidly fall off.
OT but apposite to the comment:
I was on to some large organisation and the queuing system let me put my number in for a callback. Perhaps an idea for PN?!
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
Re: MAC - Key - I am leaving
03-09-2010 11:22 AM
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Good call, or even raise a ticket for a call in a certain time window.
Re: MAC - Key - I am leaving
03-09-2010 11:28 AM
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...or some very good cloning technology and clone the best of the advisors like Mand, Ben, Adam etc.- and unless I search there is no way I can recall any more names! Sack the rest of the advisors and I think we will be sorted?
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