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MAC - Key - I am leaving

Luzern
Hero
Posts: 4,823
Thanks: 872
Fixes: 9
Registered: ‎31-07-2007

Re: MAC - Key - I am leaving

Quote from: Lorenzo48

Don't plus net realise they'd retain more people if they answered right away? By letting people simmer and get more annoyed in a queue, your retention rates rapidly fall off.


OT but apposite to the comment:
I was on to some large organisation and the queuing system let me put my number in for a callback. Perhaps an idea for PN?!
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
Lorenzo48
Grafter
Posts: 179
Registered: ‎19-01-2010

Re: MAC - Key - I am leaving

Good call, or even raise a ticket for a call in a certain time window.
TicnTac
Grafter
Posts: 426
Thanks: 1
Registered: ‎03-08-2010

Re: MAC - Key - I am leaving

...or some very good cloning technology and clone the best of the advisors like Mand, Ben, Adam  etc.- and unless I search there is no way I can recall any more names! Roll_eyes Sack the rest of the advisors and I think we will be sorted?  Undecided