Monday's are our busiest day, sorry about the wait! The Customer Options Team don't work over the weekend so they've always a bit of a backlog to battle through at the start of the week.
Bob Pullen Plusnet Product Team If I've been helpful then please give thanks ⤵
Fair enough, it's fine when at home but on mobile it's not cheap to hang on an 0845 and there is no call back/ticket option for MAC. Just thought I'd help any others who would like to save a little money. The wait was not a problem, just suprising.
