Message for Mr. Jamie Ford, the CEO

[#1]

I am very delighted to note from Which? that Plusnet is a Which? recommended ISP with a score of 72% of user satisfaction.
Also, I have read Mr. Ford's comment and his delight with pat on all members of Plusnet.  I think he should also have patted us the Plusnet EUs and the Which? members, like me, who have praised Plusnet in the said Which? survey and supported Plusnet to the hilt.
So, please, Mr. Ford, give us a pat on the back as well. 
Many regards
Chandu.

[#2]

Hi Chandu,
We're equally delighted with this news
I've passed on your feedback

[#3]

Hi Guys,
My sincere appologies to Mr. Ford.  I have just realised that it was NOT Mr. Ford, but it was Mr. Pullen who patted the Plusnest Staff's backs - leaving me, the EU and a Which? survey member, with NO pat.    So, Mr. Pullen, can I have a pat on the back, please? 
Regards,
Chandu.

[#4]

Bobs your uncle and Jamies the  boss

[#5]

Very pleasing,    but 72%  is in fact a sixth place.
Zen                          84%
BE                            81%
Greenbee                75%
O2                            75%
Utility Warehouse  75%
Plusnet                  72%

[#6]

@anniesboy
Yes, indeed.  6th is better than near the bottom of the table, like you know who. 
Regards,
Chandu.

[#7]

Technically we're also 3rd

[#8]

4th if you want to be pedantic 

[#9]

Frankly I'm at a loss to understand ,why Greenbee is placed above PNet.
According to the "scorecard" in Which it is because they receive better customer and technical support.
I left Waitrose (Greenbee) to come over to PNet ,just because of the high charge with Waitrose £17.99 for 5gb. then £2 per gb over.
I know who I'm happier with.

[#10]

Quote from: Oldjim

4th if you want to be pedantic

I meant Greenbee Jim

[#11]

Quote from: anniesboy

According to the "scorecard" in Which it is because they receive better customer and technical support.

I suspect that this is probably because of the shorter waiting times on the phone with Greenbee/Waitrose.
However, if we're quiet (it does happen), you wouldn't really notice the difference.