Migration from TalkTalk failed !
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Re: Migration from TalkTalk failed !
25-01-2013 5:40 PM
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Re: Migration from TalkTalk failed !
28-01-2013 9:39 AM
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Sorry to see that the engineer appointment was missed on Friday, it was due to available resource that this was missed. We've given you the next appointment available, which I will keep an eye on to make sure that this does go ahead as planned for you.
Chris
Re: Migration from TalkTalk failed !
28-01-2013 10:46 AM
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Quote from: joncooper the more I read these forums the more I notice that many problems involve migration from talk-talk
They've written the book on nightmare telecom scenarios.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Migration from TalkTalk failed !
28-01-2013 12:58 PM
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I hope it all gets resolved quickly for you akthus.
One bonus of moving the phone line from TalkTalk is that I have no more intrusive sale calls from them!
It got that bad even when I told them to stop, I had to put their number on my caller barred list
Re: Migration from TalkTalk failed !
28-01-2013 7:55 PM
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Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Migration from TalkTalk failed !
28-01-2013 8:27 PM
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Re: Migration from TalkTalk failed !
31-01-2013 9:52 PM
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Quote from: chrispurvey Hi akthus,
Sorry to see that the engineer appointment was missed on Friday, it was due to available resource that this was missed. We've given you the next appointment available, which I will keep an eye on to make sure that this does go ahead as planned for you.
Chris
Hi Chris
A BT engineer did turn up today - a day earlier than what he was booked in for. However he could not complete the job . So I am still not connected to the Internet. I have logged this with support.
Re: Migration from TalkTalk failed !
31-01-2013 10:15 PM
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Re: Migration from TalkTalk failed !
02-02-2013 5:19 PM
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I am just thinking now I would of been better off sticking with the old provider.
I do not think PlusNet have done me proud.
Re: Migration from TalkTalk failed !
04-02-2013 10:07 AM
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Re: Migration from TalkTalk failed !
04-02-2013 11:19 AM
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Thanks for the reply. But I was told that once the appointment was confirmed that someone would look at getting it expedited.
The 12th of Feburary is a week away and I would of been without internet now for almost 3 weeks !!
Please , please can you get it done quicker.
I am having to pay for alternative internet whilst I am not connected.
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