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New CONTRACT confirmation e mail query
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- New CONTRACT confirmation e mail query
New CONTRACT confirmation e mail query
08-02-2016 2:16 PM
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I've just signed up to a new Phone contract;
however confirming e mail very light on what I'm getting; is the item
marked with red supposed to be a hypalink I wonder?
however confirming e mail very light on what I'm getting; is the item
marked with red supposed to be a hypalink I wonder?
![Huh Huh](/html/@3681646702FDFD32BCA97E2E5F1BDDD5/images/emoticons/huh.gif)
5 REPLIES 5
Re: New CONTRACT confirmation e mail query
08-02-2016 2:26 PM
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You should have also received this ticket via email:
https://www.plus.net/wizard/?p=view_question&id=119590419
https://www.plus.net/wizard/?p=view_question&id=119590419
Re: New CONTRACT confirmation e mail query
08-02-2016 3:03 PM
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Not as yet Harry, just 2 others re Line Saver Rental + New Hardware ![Cry Cry](/html/@EF02202129013B5A91517CA3B2B0F58A/images/emoticons/cry.gif)
Your link has much more content.![Roll_eyes Roll_eyes](/html/@7617B13E24C0CCAE119AD01B2BB73839/images/emoticons/rolleyes.gif)
BT have already sent e mail re cancellation of my phone service, but not date agreed with yourselves but 2 weeks prior.![Sad Sad](/html/@6BD5E1FD9194A889D807C8E641344CF1/images/emoticons/sad.gif)
Attached copy of this to support ticket now open on this to get sorted.
What's Required:
New phone service not to commence until 4/3 (not 6th) as 2nd Cust Serv call stated that date not poss as a Sunday,
but accepted on initial call when negotiating.
Broadband to continue on from current renewal date on 9/3; perhaps these dates will harmonise in due course.?
![Cry Cry](/html/@EF02202129013B5A91517CA3B2B0F58A/images/emoticons/cry.gif)
Your link has much more content.
![Roll_eyes Roll_eyes](/html/@7617B13E24C0CCAE119AD01B2BB73839/images/emoticons/rolleyes.gif)
BT have already sent e mail re cancellation of my phone service, but not date agreed with yourselves but 2 weeks prior.
![Sad Sad](/html/@6BD5E1FD9194A889D807C8E641344CF1/images/emoticons/sad.gif)
Attached copy of this to support ticket now open on this to get sorted.
What's Required:
New phone service not to commence until 4/3 (not 6th) as 2nd Cust Serv call stated that date not poss as a Sunday,
but accepted on initial call when negotiating.
Broadband to continue on from current renewal date on 9/3; perhaps these dates will harmonise in due course.?
Re: New CONTRACT confirmation e mail query
08-02-2016 3:09 PM
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When automation adds the phone component, it automatically placed the order for asap (10 working days/2 weeks away) but following the call you made this was amended to the 4th as you requested. As it currently stands, the phone order is committed for the 4th
![Wink Wink](/html/@0FA1396AC0773F33E2DC472BB4F75D3C/images/emoticons/wink.gif)
Re: New CONTRACT confirmation e mail query
08-02-2016 4:08 PM
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Re: New CONTRACT confirmation e mail query
09-02-2016 8:56 AM
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Harry, still await clarification re Anytime calls package as per my comment on ticket.
Additionally no modified e mail from BT to say they are not discontinuing on 22/2 (copied on ticket) ;I don't want to be without
service from 22nd to 4th March obviously![Undecided Undecided](/html/@0D61218B4C14ADFBC10BECD1C628E66A/images/emoticons/undecided.gif)
Hopefully Provisioning have in hand with BT.
Additionally no modified e mail from BT to say they are not discontinuing on 22/2 (copied on ticket) ;I don't want to be without
service from 22nd to 4th March obviously
![Undecided Undecided](/html/@0D61218B4C14ADFBC10BECD1C628E66A/images/emoticons/undecided.gif)
Hopefully Provisioning have in hand with BT.
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