New Customer & is this too good to be true?
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New Customer & is this too good to be true?
24-03-2015 6:45 PM
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My phone got switched this morning at 11am. BB interrupted for about 10 mins & still connected to Tesco but the speed had shot up to around 19+Mbits from 16Mbits on an ADSL+ (I'm only a few hundred metres from the exchange) service.
Got a text from Plusnet at 1810 telling me my broadband was now working.
Changed my router settings to log into Plusnet which interrupted the link for about 3 seconds & my radio programme still playing. Oh & I'm getting almost 20Mbits down & 1+Mbit up.
Will it last?
Customer for all 20 mins on BB & 7 hours on phone.
Hope this lasts!
Re: New Customer & is this too good to be true?
25-03-2015 9:43 AM
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It's good to hear everything went smoothly and that you're getting good speeds. Let us know if you've got any questions/problems.
Re: New Customer & is this too good to be true?
27-03-2015 1:49 PM
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adie:quote
Re: New Customer & is this too good to be true?
27-03-2015 1:57 PM
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Re: New Customer & is this too good to be true?
27-03-2015 2:11 PM
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Re: New Customer & is this too good to be true?
02-04-2015 12:42 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: New Customer & is this too good to be true?
07-04-2015 12:23 PM
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.........................proud" say Pnet.
Re: New Customer & is this too good to be true?
08-04-2015 10:54 AM
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