New Plusnet Community Open to All Vote

[#1]

That's easy. It may well reduce the amount of spam, drivel, cross-post and trolling on the new site making the management of it easier and by your own evidence the probability of non-users posting in customer derived posts will be minimal. But should / when that arise and justifiable a moderator can then start a separate thread on it.
The biggest issue is as I see it is the fact that anyone can post on the new forum, and I will be very surprised if this opportunity isn't abused. I have even seen the comments section of Youtube with 'adverts' and links promising all manner of stuff. And these postings (comments) are there because there is no control over who can and cannot post.

[#2]

Quote from: Mook

That's easy. It may well reduce the amount of spam, drivel and cross-post on the new site making the management of it easier

We will have agree to disagree then as it certainly won't stop a poster sticking his post in multiple threads and hence cross posting as you describe it

[#3]

No, I agree, we should agree to disagree, but you do you make a valid point. With it being the end of the month we hopefully won't have too long till the new one is in place.

[#4]

Quote from: Mook

But I discounted it primarily due to the level of discontent that was being shown at the time I created the Poll.

Umm, but you didn't know about any level of "discontent" before you created the poll    And you don't how massive the "Don't Care" vote might have been, and it's really irrelevant.  Most customers will only be concerned with their post getting the relevant attention.
Allowing a members of the public to post in others'
threads but not create their own is just plain daft and will create problems for the mods. And just as daft as this comment

Quote from: Townman

Quote from: spraxyt The way forward surely has to be to get the new site launched and see how it goes. You mean throw caution to the wind and deal with the predictable consequences afterwards?  Guess they should just switch on now then?

There is no "predictable consequences" and as you know testing continues before switch on.

[#5]

The Guardian has a comments threads on most stories (moderated).
One article currently has 2,908 posts and counting...
Trident rally is Britain's biggest anti-nuclear march in a generation

[#6]

Yup and the BIGest plonka is there Jeremy ::(

[#7]

@oldjim, if only there were a thanks / like here ... As you note history has shown that non-customer presence has been an issue in the past.
@AO, history informs us that that outcomes might well be predictable.  I'd rather the stable door be closed before the horse bolts.

[#8]

Quote from: Anotherone

Quote from: Mook But I discounted it primarily due to the level of discontent that was being shown at the time I created the Poll. Umm, but you didn't know about any level of "discontent" before you created the poll    And you don't how massive the "Don't Care" vote might have been, and it's really irrelevant.  Most customers will only be concerned with their post getting the relevant attention.

But I did know about the discontent which is why I created the Poll! (Look at the thread creation time -v- announcement)
As you say the 'Don't Care" vote is irrelevant but regardless I excluded that option from the poll in an attempt to get a definitive Yes or No option (prior to my knowing I was wasting my time) in the hope that Plusnet would change their minds. It may well be that the number of distinct users that viewed the open poll but didn't vote were the "Don't care" count, but we will never know.
But it's not long now till the new ones goes live so all we can do is look forward and wait for its arrival.

[#9]

I'm waiting to see if it can cope with my user name. 

[#10]

Quote from: Oldjim

Regardless of my opinion about opening it up to non customers can you explain why having non customers able to raise their questions or problems in other, possibly non related threads, is a good idea whereas giving them the ability to start their own thread isn't

Quote from: Mook

That's easy. It may well reduce the amount of spam, drivel, cross-post and trolling on the new site

About half the spam on the Thinkbroadband forums is as replies to existing topics. I think the spammers theory is that it is less likely to be spotted by the moderators.

[#11]

Quote from: Mook

No, I agree, we should agree to disagree, but you do you make a valid point. ...

[#12]

The last time I visited Vodafone's forum, it was full of spam ....... and that was coming from the "support" staff there