There are many different approaches to sorting anything in life and any chosen method has pros and cons.
Whilst I see some logic in the recent ADSL vs Fibre split, I am yet to be convinced of its merits.
For example take this WIFI issue -
http://community.plus.net/forum/index.php/topic,132603.0.html (I think it was raised after the forum re-hash) - it is clearly wifi, has no relation to the up stream technology, the user states he has fibre, yet it is in the ADSL forum.
Is there any intention to create a WIFI (or other?) forum and or offer guidance on where to post BB connectivity issues which clearly have no relation to the connectivity technology, e.g. Wifi, DNS, PPP authentication issues, dead phone line... I'm sure there is more which fitted so nicely into the "broadband" bucket.
I fear that whilst the new categorisation might be seen as beneficial by those providing responses (they know where to look for what they can help with), it does not help those looking for help to post in the right place... The last thing any of us wants is to see a non xDSL issue (e.g. MSO) raised in both ADSL and Fibre (VDSL) forums, in addition to feedback as well!
This apple pie might need more time in the oven.
Kevin
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
