New idea

[#1]

How about collecting payment for phone calls on a monthly basis using direcr debit

[#2]

welcome to the Forums
What phone calls?  the home phone chargeable calls are on Direct debit already, as is the PN line rental.  The Credit limit is for how much you will allow  until the DD is taken

[#3]

Do I detect a hint of sarcasm?
Edit: I was right http://community.plus.net/forum/index.php/topic,81647.msg668363.html#msg668363

[#4]

Jelv.
Thanks, if only we could get support staff to answer so promptly and appropriately.
regards

[#5]

but he did post here first, his count was one when I posted

[#6]

... and I hadn't seen his other post when I speculated that it might be sarcasm!

[#7]

Jelv has a very finely tuned sarcasm meter.
I know, I helped him build it.

[#8]

Do I take it then that Pierre-Pierre is PN staff.

[#9]

No.

[#10]

Hi there,
All staff here are identified as such, with a Staff title under our names.
I'm sorry you've been affected by the call charge billing problem, hopefully Chris' response in your other thread has cleared things up.

[#11]

Mand
Thanks for your interest, not only in this but in all the work you do for the customers. Unfortunately Chris's response  is wrong. The dec charge only covers BB and line rental there is still no outlook for when you will demand the largish amount outstanding for call charges nor has any notice been taken of my plea to find some mutually agreeable schedule  of the payments PN has failed to take.

[#12]

Quote

Unfortunately Chris's response  is wrong. The dec charge only covers BB and line rental there is still no outlook for when you will demand the largish amount outstanding for call charges nor has any notice been taken of my plea to find some mutually agreeable schedule

I'm not sure my response is wrong, see my post on your other thread:
[quote=Chris]The amount will be taken along with your normal billing in January unless you choose to make a top-up before then.
We're happy to arrange a way for you to pay this if you'd like, however the easiest way would be to make a top-up soon and then the remainder would be payable on your next billing date. Please let us know if you'd like to arrange something different, thanks.

[#13]

Strat
I think this could be closed as it is being progressed elsewhere. Can I say thanks though, I have had much more support and decent answers through this channel than through any of the other channels.
Many Thanks.
regards
John

[#14]

Glad to hear that things are being sorted for you.
Shout up if you need anything else.

[#15]

Quote from: sheepherd

Strat I think this could be closed as it is being progressed elsewhere. John

Shouldn't need 'closing' as it will disappear through natural process.
Glad you're sorted