No response to ticket for 7 days!!! Question #184985591

[#1]

This is pretty poor. No point having a support ticket system if no one answers the tickets.

Plusnet support seems to be getting worse and worse...

Also - I corrected my 'error' then was rewarded with this???

Correct the highlighted errors and try again.

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[#2]

@cpcnw,

I'm sorry it's taken so long for your ticket to be picked up. I've now made sure it's been actioned for you and it's been updated confirming the required actions have been taken. 

Please let us know if you need any further assistance.