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No way to report a fault except phone

Gregg
Grafter
Posts: 78
Thanks: 3
Registered: ‎01-07-2016

No way to report a fault except phone

Why is there no way to raise a web ticket?

Forcing me to call up is a waste of time because it can take 30 mins to get through.

If there is a way to raise a web ticket, I missed it.

1 REPLY 1
SpendLessTime
Hero
Posts: 3,000
Thanks: 892
Fixes: 86
Registered: ‎21-09-2009

Re: No way to report a fault except phone

@Gregg

Welcome to the forums.

you can raise the issue through

https://www.plus.net/apps/kbdfaults 

Quote and link taken from https://www.plus.net/help/broadband/connection-troubleshooting/

Ex - Plusnet Customer (2009 - 2023) now with BT