Not happy and leaving :(
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- Re: Not happy and leaving :(
Re: Not happy and leaving :(
08-05-2011 3:12 PM
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I know the fault will follow me and answering the phone dropped the connection, engineers dont seem to have a clue.
Re: Not happy and leaving :(
08-05-2011 3:14 PM
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Re: Not happy and leaving :(
08-05-2011 3:16 PM
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Re: Not happy and leaving :(
08-05-2011 3:25 PM
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Re: Not happy and leaving :(
08-05-2011 3:30 PM
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Re: Not happy and leaving :(
08-05-2011 3:33 PM
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Re: Not happy and leaving :(
08-05-2011 3:41 PM
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the service was actually fine though.
Re: Not happy and leaving :(
08-05-2011 6:21 PM
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Re: Not happy and leaving :(
08-05-2011 6:28 PM
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Re: Not happy and leaving :(
08-05-2011 7:17 PM
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Quote from: tony8436 Also TT extra is only £3.49 + line rental. Cheaper and faster than PN. Go for it. You will get a better service, faster response times to faults, a faster speed and more reliable ISP for a fraction of the price.
http://www.thinkbroadband.com/news/4652-talktalk-most-complained-about-telecom-provider-in-uk.html
Re: Not happy and leaving :(
08-05-2011 8:03 PM
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'They do warn that it should be taken with a pinch of salt as it only covers complaints that users choose to raise with Ofcom. The law of averages suggests though that this should even out across providers and not cause one provider to be more heavily weighted than another'.
Take what you want from that.
Re: Not happy and leaving :(
08-05-2011 8:07 PM
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Re: Not happy and leaving :(
08-05-2011 9:51 PM
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PlusNet absolutely trounces TalkTalk in every category, especially in Customer Service where TT manage around 52%, PlusNet over 70% (sample size is large enough to be considered reliable). TalkTalk are among the worst ISP's in the country, but if you like them so much, why not switch to their IP stream package? You'll get exactly the same speeds as you would from PlusNet (same technology) and the customer support you so desire, or is there a reason for you to stick with PlusNet when you can switch to TalkTalk?
Re: Not happy and leaving :(
08-05-2011 9:52 PM
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Plusnet customers are the most truthful bunch and first to raise things with Plusnet on this forum for all to see, Nothing to hide, Take a look at the first thread In this section as a prime example.
Quote from: tony8436 It also states that the majority of the complaints were during a period of migration. As I'm sure you will realise, these migrations never run smooth. If PN recieved the most complaints on that poll would you have posted it or kept it to yourself?
We are all just customers here and give our tuppence worth In the hope It helps others who need It or seek It. Might I add both you and the OP don't seem to want or need It and begs the question why are you still here? And trying to create arguments with other members. Best of luck with that BTW you will go far!!
Edit..If you want a debate about which ISP Is best why not head down to chit-chat with It?
Re: Not happy and leaving :(
08-05-2011 10:06 PM
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