Plus net steal customers money
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Re: Plus net steal customers money
04-12-2008 8:40 PM
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I had a direct debit that charged too much, and I was told it couldn't be stopped. I was sent a cheque in due course, which was paid into a bank in two days ( we don't all have banks close by ) and it took 4 days to clear, so PN had my money for about 10 days ;).
It's not just PN - but endemic in the retail trade and something needs to be done about it.
.
Re: Plus net steal customers money
05-12-2008 9:31 AM
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Re: Plus net steal customers money
05-12-2008 9:45 AM
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Quote from: brewerdave Be grateful you weren't with ORANGE -
Or Tiscali
They were still chasing me for money (which I didn't owe) with threatening letters over 6 months after I left them.
It's impossible to get anyone there who talks sense or can do anything and they NEVER confirm anything in writing.
Re: Plus net steal customers money
06-12-2008 7:33 PM
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And i would place a bet of 50 quid that any other big company would hunt you across the universe to get that 9p off you
Re: Plus net steal customers money
06-12-2008 11:41 PM
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Let's not try and berate the opposition here, they might get upset and try and sue us all for punitive damages.
Shall we call time on this thread now, as the OP has gotten his money back and had moved on?
Yours in Christmas Spirit,
CB
Re: Plus net steal customers money
07-12-2008 7:40 AM
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Re: Plus net steal customers money
07-12-2008 2:11 PM
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Re: Plus net steal customers money
07-12-2008 2:16 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Plus net steal customers money
07-12-2008 6:43 PM
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Quote from: artificer chembro, do you have the equivalent of a twilight zone you can send this too? either that, or alter the libellous topic title.
a written or oral defamatory statement or representation that conveys an unjustly unfavorable impression b (1): a statement or representation published without just cause and tending to expose another to public contempt (2): defamation of a person by written or representational means (3): the publication of blasphemous, treasonable, seditious, or obscene writings or pictures (4): the act, tort, or crime of publishing such a libel
Dosnt fit the topic title
Re: Plus net steal customers money
07-12-2008 6:48 PM
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Quote from: sol_sun_ftm Doesnt fit the topic title
In fact if I've analysed this correctly the OP has done quite well out of this. Didn't give enough notice; PN made (possibly) a minor mistake which they were very happy to rectify very quickly but by "throwing toys out of the pram" he gets what he owes written off.
Must try that myself sometime.
Re: Plus net steal customers money
07-12-2008 6:58 PM
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Quote from: HPsauce
Quote from: sol_sun_ftm Doesnt fit the topic title
In fact if I've analysed this correctly the OP has done quite well out of this. Didn't give enough notice; PN made (possibly) a minor mistake which they were very happy to rectify very quickly but by "throwing toys out of the pram" he gets what he owes written off.
Must try that myself sometime.
[/q
As plus net have responded to by problem to my satisfaction I do not intend to go over it again. But you are incorect
Re: Plus net steal customers money
07-12-2008 8:18 PM
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Quote from: HPsauce In fact if I've analysed this correctly the OP has done quite well out of this. Didn't give enough notice; PN made (possibly) a minor mistake which they were very happy to rectify very quickly but by "throwing toys out of the pram" he gets what he owes written off.
Precisely my thoughts! Earlier in this thread I said:
"Not surprised them writing off 4 days BB and a couple of calls so that they can spend more time with customers that have real problems, rather than someone making a mountain out of a molehill...."
Re: Plus net steal customers money
07-12-2008 8:48 PM
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Please?
CB
Re: Plus net steal customers money
07-12-2008 9:55 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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