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PlusNet and their version of customer service - Beware your phone billing!

stoneyard
Dabbler
Posts: 13
Registered: ‎01-09-2009

Re: PlusNet and their version of customer service - Beware your phone billing!

Hi James
Got it now.  Looking in wrong place.
Thanks
Stoneyard
itsme
Grafter
Posts: 5,924
Thanks: 3
Registered: ‎07-04-2007

Re: PlusNet and their version of customer service - Beware your phone billing!

This credit limit will be the main reason that I would not move my phone to PN. I have not seen a such a stupid system that charge you £5.76 for using the phone too much so exceeded the credit limit. I thought Vodafone were bad asking for part payment during a billing month after I had racked up £250 in roaming charges.
Lurker
Grafter
Posts: 1,867
Registered: ‎23-10-2008

Re: PlusNet and their version of customer service - Beware your phone billing!

Quote from: jelv
I suggest you need to ask the developers to put in a "management override" so that the automatic call barring can be inhibited.

I was under the impression that PN had written the system themselves.
Perhaps Lee might be worth calling for some friendly advice?
stoneyard
Dabbler
Posts: 13
Registered: ‎01-09-2009

Re: PlusNet and their version of customer service - Beware your phone billing!

I could sell you a decent one.....
Lurker
Grafter
Posts: 1,867
Registered: ‎23-10-2008

Re: PlusNet and their version of customer service - Beware your phone billing!

There would be more irony in Lee selling them one, but hey, there would at least be a measure of irony in you selling them one instead.