Plusnatter
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Plusnatter
25-06-2018 9:39 PM
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Did anyone else receive an invitation to join Plusnatter only to be bounced out as soon as you tell them your age?
Really fed up of this bunch of clowns, bad connection, email sign in problems during the day and general poor service. Can't wait till my year is up!
Re: Plusnatter
25-06-2018 10:05 PM
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To answer your question, I didn't receive an invitation to join Plusnatter, so apart from Googling the word I don't know what you're referring to. I don't believe there is any connection to PlusNet so it seems you have drawn some sort of wrong conclusion.
What age did you give (just so I can try a different one in case I receive an invitation to join)?
Re: Plusnatter
25-06-2018 10:10 PM
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Re: Plusnatter
25-06-2018 11:15 PM - edited 25-06-2018 11:16 PM
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You're quite right, so I stand corrected, and apologies to the OP.
However, what I posted was as a result of my own quick Google search which got this result at the top of the list - Plusnatter
Re: Plusnatter
26-06-2018 5:04 AM
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Moved to feedback from chat
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Plusnatter
26-06-2018 9:53 AM
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Plusnatter is a Plusnet initiative.
Plusnatter is an invite only research community where we’ll [Plusnet] be having an ongoing conversation with our customers - whether that’s to understand more about who they are and how they use our products and services or to simply get a quick opinion on a new idea.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Plusnatter
26-06-2018 10:59 AM
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Just spotted this discussion over on the TBB forum.
Re: Plusnatter
26-06-2018 11:35 AM
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Seems par for the course nowadays.
"Customers" are just a resource to be used.
Re: Plusnatter
26-06-2018 4:37 PM
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I too got an invitation, only to be told that they already had enough people like me once i input my age and gender. I'd always regarded "focus groups" etc as self-serving exercises designed to get the answer that the host wanted, rather than listen to what the participants actually wanted. So no big loss to them or to me.
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