Plusnet email with out of date competition
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Plusnet email with out of date competition
25-06-2018 7:06 PM
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Had an email today (25/6) entitled 'Enjoy every second of summer with Plusnet' which included a competition.
Entered the competition, and was reading through the smallprint, which said draw closes on 24/6 ?
Wow-no chance of winning then lol !!
Re: Plusnet email with out of date competition
25-06-2018 8:11 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Plusnet email with out of date competition
25-06-2018 9:36 PM
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Was even worse than that if you read 8, 9 and 10 together...
You have to enter the competition the week before the competition started, and the competition closed yesterday.
Re: Plusnet email with out of date competition
25-06-2018 10:54 PM
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You're right cso...the winners were drawn on 4 June, for a competition which started on 14 June, which was emailed to customers on 25 June
You cant make this up lol
Re: Plusnet email with out of date competition
26-06-2018 5:06 AM
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Moved to feedback from ‘everything else’
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Plusnet email with out of date competition
26-06-2018 10:59 AM
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Hi there @dwh33,
Please accept our sincerest apologies.
Our Marketing team are aware of the date error and a new one should be sent out with the correct dates in the near future.
If there's anything else we can assist you with please feel free to get back in touch as we are more than happy to help!
Thanks.
Re: Plusnet email with out of date competition
26-06-2018 11:10 AM
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Very odd
I've requested an update on what happened ?
Superuser citation
This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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