cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Plusnet Assist and e-mail problem

dnpark38
Rising Star
Posts: 432
Thanks: 16
Registered: ‎24-02-2015

Plusnet Assist and e-mail problem

‎15-07-2015 8:47 AM

For last couple of days getting messages via Plusnet Assist asking me to Fix my e-mail anyone else getting these annoying messages?
http://www.thinkbroadband.com/speedtest/button/1476198475230638155-mini.png
Message 1 of 7
(1,174 Views)
Reply
0 Thanks
6 REPLIES 6
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: Plusnet Assist and e-mail problem

‎15-07-2015 9:23 AM

Most will say just Uninstall plusnet assist  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Message 2 of 7
(806 Views)
Reply
0 Thanks
dnpark38
Rising Star
Posts: 432
Thanks: 16
Registered: ‎24-02-2015

Re: Plusnet Assist and e-mail problem

‎15-07-2015 9:52 AM

Yes I agree.
But just wondered if it a common fault and to make Plusnet aware if a fix needed.
It might be just trying to get me to use Plusnet e-mail system.
dick:quote
http://www.thinkbroadband.com/speedtest/button/1476198475230638155-mini.png
Message 3 of 7
(806 Views)
Reply
0 Thanks
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Plusnet Assist and e-mail problem

‎15-07-2015 10:12 AM

Hi there, thanks for flagging.
I haven't seen any reports of this, also unable to replicate.
If you manage to get a screenshot, would you be ok to PM me?
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 4 of 7
(806 Views)
Reply
0 Thanks
dnpark38
Rising Star
Posts: 432
Thanks: 16
Registered: ‎24-02-2015

Re: Plusnet Assist and e-mail problem

‎15-07-2015 11:50 AM

Thanks.
Separately this morning I have found a problem in my Gmail one of my Labels (that's what Gmail call Folders) wasn't downloading into my Windows Live Mail since I corrected that I have not had the Assist error.
Keep fingers crossed.
http://www.thinkbroadband.com/speedtest/button/1476198475230638155-mini.png
Message 5 of 7
(806 Views)
Reply
0 Thanks
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Plusnet Assist and e-mail problem

‎15-07-2015 12:13 PM

Labels...... Roll_eyes
Thanks for the update, keep us posted.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 6 of 7
(806 Views)
Reply
0 Thanks
Strat
Community Veteran
Posts: 31,320
Thanks: 1,588
Fixes: 565
Registered: ‎14-04-2007

Re: Plusnet Assist and e-mail problem

‎15-07-2015 12:37 PM

Quote from: dnpark38
that's what Gmail call Folders

OMG, so it does. Might as well have called them Mackerels  Roll_eyes
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 7 of 7
(806 Views)
Reply
0 Thanks