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Plusnet - New Network

Townman
Superuser
Superuser
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Re: Plusnet - New Network

Quote from: AlaricAdair
If the announcement was symmetric FTTP with IPV6 to all customers, I might be impressed. BT has had long enough.

Not something any ISP can do so long as there are BTOR crappy copper (aluminium) d-sides everywhere.  Lips_are_sealed

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bobpullen
Community Gaffer
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Re: Plusnet - New Network

Quote from: jafreer
The gateway checker shows me connected to pcl-ag02 so not sure why the 206.core.plus.net is there.

Two different network interfaces. The gateway checker will be using the rDNS of the outward-facing interface (which is probably correct), whilst you're seeing the the inward-facing interface in your outbound traceroutes.
Quote from: jafreer
Bob - is there a way to tell when one is moved onto the new network?

It will be fairly simple for some to tell because they'll see the routing change in outbound traceroutes. Not everybody will though, and for those folk the best clues you're likely to get are from checking the service notices/tickets on your account. (I /think/ that's still possible to do?). Other option is to ask a member of staff, but I strongly advise against that as it will detract from more important issues that need attending to - especially when our support folk are so busy.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

MauriceC
Resting Legend
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Re: Plusnet - New Network

Quote from: Townman
Quote from: AlaricAdair
If the announcement was symmetric FTTP with IPV6 to all customers, I might be impressed. BT has had long enough.

Not something any ISP can do so long as there are BTOR crappy copper (aluminium) d-sides everywhere.  Lips_are_sealed

But surely the metallic path becomes redundant for an FTTP installation?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Townman
Superuser
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Re: Plusnet - New Network

True Maurice, but they need to be replaced to get FTTP and there are a lot of rural areas that hitherto BTOR have refused to sort out on the basis of cost.
Forgive me, but being semi-rural, I'm rather teased off with the generation gap on technology in such areas compare to the high quality services being rolled out to urban areas.  There are whole swathes of semi-rural and rural areas which cannot even get ADSL2, let alone have the prospect of FTTP.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jafreer
Aspiring Pro
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Registered: ‎13-10-2012

Re: Plusnet - New Network

I live in a small rural village (market 1 exchange). It took a long time just to get ADSL. We had no prospect of ADSL2 on the horizon and it is only because of BDUK that we have fibre. Still no ADSL2, but having fibre is a huge jump in speed. I think it would have taken an age to get fibre without BDUK.
ejs
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Re: Plusnet - New Network

Should people who have FTTC available but don't take it really be complaining about the rollout?
tijara33
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Re: Plusnet - New Network

I'm not sure what all the fuss is about. I'm sure that myself & 99.9% of users won't notice the change & couldn't care less. My BB is performing better than it ever has, fingers x.  Smiley
jafreer
Aspiring Pro
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Re: Plusnet - New Network

Perhaps people have a technical interest, that's all.
tijara33
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Re: Plusnet - New Network

Quote
Perhaps people have a technical interest

That accounts for the other 0.1%!  Roll_eyes
For the rest of us it is all way beyond our understanding.  Shocked
jelv
Seasoned Hero
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Re: Plusnet - New Network

I think users who are moved to the new network and as a consequence lose their connection totally will be interested: http://community.plus.net/forum/index.php/topic,147553.0.html
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
G3WYP
Rising Star
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Re: Plusnet - New Network

I received a Txt message yesterday evening informing me that my broadband order had been completed! I had not changed anything.
This morning I checked my account and found a ticket saying I had migrated to another supplier and for checks to be made to see if I owed anything! I have not migrated and in fact recently renewed my contract.
After my wife and I returned home at mid day I found no internet connection so rand PlusNet, 15 minute wait, I was only getting lunch ready so I can do two things at once!
When call answered Checks made I was informed I had been switched to the new network and would need to reset the router as it was not recognised on the network, so pin in hole and reset, after it rebooted internet was back working.
So looks like switching customers over to new network does not always go seamlessly and also says you have migrated!
Derek
HarryB
Plusnet Help Team
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Re: Plusnet - New Network

Quote from: G3WYP
also says you have migrated!

We're aware messages advising this are being sent through in error on some account. We're working on getting that fixed.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
jelv
Seasoned Hero
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Re: Plusnet - New Network

Why did G3WYP's router require a factory reset to get it working?
If it's to force TR069 to reset the username/password, anyone using their own router is going to be stuffed!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
jafreer
Aspiring Pro
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Re: Plusnet - New Network

Quote from: tijara33
I'm not sure what all the fuss is about.

As already said, you may know what all the fuss is about when they switch you over and you lose your connection Wink
tijara33
Pro
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Re: Plusnet - New Network

Quote
you may know what all the fuss is about when they switch you over and you lose your connection

Hopefully they'll never find me down here in the wilds of the New Forest! Roll_eyes