Plusnet Prices are Scandalous!
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- Re: Plusnet Prices are Scandalous!
Plusnet Prices are Scandalous!
13-10-2014 10:30 AM
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virgin media
152Mb Unlimited Broadband
XL TV 230 Channels
Talk Weekends
£35.00 for 12 months (£45.00 thereafter)
Sky
£53.44
a month for 12 months
Over 80 channels
72 HD channels
240 free-to-air-channels
Box Sets on demand & Sky 3D
All 11 Sky Movies HD channels
All 6 Sky Sports HD channels
free Sky+HD box
£50 credits added to your first bill
im only getting internet and phone and paying way more than that how can you guy justify your prices!
dick:red All caps tilte edited as per forum rule.
Re: Plusnet Prices are Scandalous!
13-10-2014 10:39 AM
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How much of your current bill is calls? Virgin will charge for any calls not included in their weekend period.
I can't comment at all on Sky as you don't mention any telephone package in your post.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Plusnet Prices are Scandalous!
13-10-2014 10:44 AM
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Re: Plusnet Prices are Scandalous!
13-10-2014 11:09 AM
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Re: Plusnet Prices are Scandalous!
13-10-2014 11:13 AM
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Quote from: watson1505 virgin media
152Mb Unlimited Broadband
XL TV 230 Channels
Talk Weekends
£35.00 for 12 months (£45.00 thereafter)
+ £15.99 a month line rental.
Not so cheap now...
Re: Plusnet Prices are Scandalous!
13-10-2014 11:18 AM
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My apologies that you feel this way.
I'm a bit confused because you say that your bill has never been under £50. It has only exceeded this amount 3 times whilst with us.
Checking over your recent phone bills, the last one was for £14.98 and the one before that was £16.57. I must stress that this is quite a bulk of your bill. Maybe we could put you on a better call package?
That being said, our Customer Options team could probably offer you a better deal.
If you want to contact them, you can do on 08000132632 or 03301239197.
Matty
Re: Plusnet Prices are Scandalous!
13-10-2014 11:22 AM
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A warm welcome to the forums.
The prices you quote may or may not be comparable to what you are paying at present, they are though "New Customer" inducement fixed contract offers. After contract the prices are usually different and somewhat more expensive.
As you stated, you have been with PlusNET for a while and I would suspect that your package has more bells and whistles on it than the current packages on offer to new PlusNET customers - who you will be aware can get better prices than existing users during their initial contract.
Many users have found that a good deal can be sought (for a new contract) with PlusNET by calling the customer retentions / cancellations / options team.
Hope you can sort out the right deal for you.
Edit: Matty types faster...
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Plusnet Prices are Scandalous!
13-10-2014 11:31 AM
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Quote from: Townman Edit: Matty types faster...
OldJim usually beats me to it.
Re: Plusnet Prices are Scandalous!
13-10-2014 11:42 AM
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Re: Plusnet Prices are Scandalous!
13-10-2014 12:03 PM
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If you have not changed your plan for a while,I suggest you call the customer options team, they are really helpful and can offer some great deals.
I have unlimited fibre plus phone and line rental for less than £30 a month, but more than that I have peace of mind. That is priceless.
Make the call, what can you lose?
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