Plusnet Total useless
Morning.
Your instability yesterday will have nothing to do with the interleaving order having been placed. That wouldn't have had any impact until the order actually completes, which takes a working day to do so and normally takes place around 2-4am in the morning.
You're relying on speedtest.net. Please don't
What sort of figures do you get when you use a ping command to bbc.co.uk? That will give you a far more reliable (and correct) value. Hopefully you should notice an improvement in your latency from this morning onwards! The order at this end is showing as having been completed.
Btw - When you're calling us, are you aware that we have a Geographic number which is probably included on your current calling plan? You can also use 0114 2965198 rather than the 0845 number.
Your instability yesterday will have nothing to do with the interleaving order having been placed. That wouldn't have had any impact until the order actually completes, which takes a working day to do so and normally takes place around 2-4am in the morning.
You're relying on speedtest.net. Please don't
What sort of figures do you get when you use a ping command to bbc.co.uk? That will give you a far more reliable (and correct) value. Hopefully you should notice an improvement in your latency from this morning onwards! The order at this end is showing as having been completed.Btw - When you're calling us, are you aware that we have a Geographic number which is probably included on your current calling plan? You can also use 0114 2965198 rather than the 0845 number.
Quote from: Egz0001 Im hoping the problem is down to interleaving mostly, but it could also be down to the fact that they never gave me a static IP as promised or the plusnet firwall blocking my PS3 ports.
Interleaving should definitely reduce your ping times however I've never known the Plusnet firewall to cause issues (would be interested to find out if it does though). Static IP shouldn't make any difference at all really. Even when using a dynamic IP you should be able to forward ports to your LAN devices.
Quote from: Egz0001 My results are from the ps3 from speedtest.net.
...
From tracert im getting : between 35 and 60 But mostly in the 30's
Here's what I'm finding it difficult to understand
Whilst I've not had too much experience with it of late, speedtest.net used to be notorious for giving slightly spurious results - like James, I would certainly never rely on it to measure my ping times. Using traceroute, an average ping time of 30ms is hardly out of the ordinary - on the contrary many people would say that this is good. Interleaving will help to reduce this mind you.You may want to consider using something like MTR to measure you ping speeds. You can leave this running for a prolonged period of time and then we'd have a far better indication of the problems you're experiencing. If you want to go the whole hog then you could also run a Wireshark capture to make sure that we're classifying your gaming traffic correctly (what game is it you're playing BTW?).
Quote from: Egz0001 Got my mac code and was told that i now owe £58 ,lol I signed up for the 90 day free thing and was told that if i cancelled before the 90 dyas i would be refunded my money.
I am now being told that they have taken about £26 for connection and hardware delivery and if i leave before the 12 months i will be charged an extra £58 none of which i was told when i was connected. They also have made a few quid in me phoning them for them to try to help me, wouldnt mind but the problems ive been having is down to plusnet not me.
Sounds to me like you've been misinformed so sorry about that. You'd be liable for the £29.99 cost of the deferred hardware, however we should be able to refund/waive the cost of your subscription.
Quote I do not intend to phone them up again as i must have spent £20 on phone calls to them and ive only just got connected.
£20!!? Which number were you calling us on? It might have been mentioned elsewhere but did you know that you can get through to us on a geographical number (0114 296 5188)? You'd have to be on the phone a *long* time to accrue £20 worth of calls to this.
Edit: Just seen your posts in the thread here about COD5 and that odd error message:
Quote from: Egz0001 Im getting the message.
The router in use may not support ip fragments, and the communication of some game features may be restricted and to contact router manufacturer.
This is down to the MTU set to 1492 but i get it when the ps3 is set to auto.
I am still getting Nat 2 but what can i do about this warning ? Does anybody Know ?
Where's that error message coming from? Your PS/3? A quick Google suggests that setting the MTU to the same value on both your PS3 and router shoujld resolve the issue (try 1430).
Just done a test on my line to confirm that speedtest.net is a load of rubbish
a straight ping to bbc.co.uk gave 25ms and speedtest.bt gave download of 5600, PN speed test 6631, my sinc is 8128,
I am not on adsl+
a straight ping to bbc.co.uk gave 25ms and speedtest.bt gave download of 5600, PN speed test 6631, my sinc is 8128,
I am not on adsl+
Okay, bear with me as
a) I don't have a PS3
b) Have never done any port forwarding of any kind
Can you try restoring your router to factory default settings and then just putting the PS3 into the DMZ on the Dlink router?
a) I don't have a PS3
b) Have never done any port forwarding of any kind
Can you try restoring your router to factory default settings and then just putting the PS3 into the DMZ on the Dlink router?
I was actually planning on doing so, once I'd seen that the router had been used with as near to default settings as possible with interleaving off and the problems had continued.
However, Egz has said in a different thread that he wants to try and use a router he's used in the past, so that'll be upto him
However, Egz has said in a different thread that he wants to try and use a router he's used in the past, so that'll be upto him