Plusnet help email FAQ, broken URL

outcast · ‎11-01-2025

I was looking through the Plusnet help email guide and discovered a broken hyperlink.

I'm highlighting this for the attention of Plusnet staff to make the necessary correction to use the suggested URL ?.

Perhaps a Superuser can 'escalate' this for the attention of the relevant department ?

On this page -> https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/

Clicking on the Thunderbird link goes to a "Page Not Found" -

I've had a quick look for an alternative page describing manual setup for Mozilla Thunderbird and found this -

https://support.mozilla.org/en-US/kb/manual-account-configuration

Townman · ‎22-08-2007

Done ... and kicked the tyres - see Free Broken Link Checker - Dead Link Checking Tool by Ahrefs

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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