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welcome to full fibre guide, its broken

largepie88
Hooked
Posts: 5
Thanks: 1
Registered: ‎24-02-2023

welcome to full fibre guide, its broken

Upgrading to full fibre tomorrow

 

Clicked a link on the email to look at the Welcome to Full Fibre Guide and it says 

Your publisher payment $43,336 is due 

Please pay the dues ti avoid system shutdown

 

I think its broken, or someone owes some money....luckily i know what I'm doing

 

8 REPLIES 8
jab1
Legend
Posts: 19,510
Thanks: 6,445
Fixes: 290
Registered: ‎24-02-2012

Re: welcome to full fibre guide, its broken

That certainly looks horribly broken. 😁

John
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,935
Thanks: 5,026
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Registered: ‎04-04-2007

Re: welcome to full fibre guide, its broken

Eugh!

Thanks for raising. I've flagged it to the relevant team so they're aware.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: welcome to full fibre guide, its broken


Moderators Note


This topic has been moved from Broadband to Plusnet Feedback

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,935
Thanks: 5,026
Fixes: 317
Registered: ‎04-04-2007

Re: welcome to full fibre guide, its broken

This should be fixed now.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Richchad
Rising Star
Posts: 499
Thanks: 25
Registered: ‎30-07-2007

Re: welcome to full fibre guide, its broken

I know it is an old thread but perhaps someone can fixed the Guide to Fibre link as that isn't working...

richardm58
Newbie
Posts: 1
Registered: yesterday

Re: welcome to full fibre guide, its broken

Yes, its still not working. It keeps saying "You are not connected to the internet" when I most definitely am.

How do I get hold of this booklet?

dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,349
Thanks: 605
Fixes: 7
Registered: ‎04-04-2007

Re: welcome to full fibre guide, its broken

Could you post the link you're using please and we can check?

Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
Richchad
Rising Star
Posts: 499
Thanks: 25
Registered: ‎30-07-2007

Re: welcome to full fibre guide, its broken

@dave Link and email already sent to @JamesB  via private message.