Plusnet problems and locked threads

[#1]

As my other thread was locked i will have to start a new one.
I always thought that a forum was for freedom of speech and you where able to say how you feel , i guess that isnt the case.
It didnt take you long to lock it, i may have finished off by saying something really nice but i suppose i wont have the chance to now.

Well i lost my connection today at 3.30 pm , connected with my virgin connection and sent james an e mail about my problem and he phoned straight away with a resolution to it, i am currently trying the suggested fix and will wait and see.But 10/10 for customer support mate.

[#2]

Hiya,
The thread wasn't closed to violate your freedom of speech
It was only closed because it had gone off topic, wasn't a complaint anymore and it was going round in circles.  It was in no way pointing anything at you.

[#3]

It still would have been nice to have writen something nice at the end of it, at least it would have shown a disapointed customer who was eventually happy.
Instead it looks like something else.

[#4]

I wouldn't worry about it too much
Everyone that has been keeping an eye on your situation will be aware that you're much happier than you were.

[#5]

Even though many thought my title was a little harsh,lol Personel experiences are exactly that , and people should be able to pick there own title.
Disagree by all means cos everyones experience's differ, but people need to realise a post is a moment in time, and what may start off being usless may end up being brilliant.
Its a shame that if people do a search that all they will find is a customer who thinks the service is just ok. Maybe if i had another week with my connection i may well have said that it was great but as that isnt an option now there isnt much i can do about it.

[#6]

That fix you suggested worked a treat, im back up and running on my plusnet connection.
For anyone who looses your connection and you cant access your router or the internet, switch off your router for 20 mins. I tried the inputing password and rebooting several times but it didnt work.
Swtching off for 20 Mins did. Thanks yet again James as i said earlier 10/10 mate.
Its funny that just before i lost my connection i was going to add to my previous post how good plusnet was if you need to download stuff, it ran at 4-5% utilization as opposed to 1-2% with Virgin 20 meg.
I will hang fire on my nice comments untill ive had enough time to make sure its reliable (only cos i lost connection), cos i dont do much downloading normally , i only did what i did as a test to see what its like.
Id concider this a positve post myself, even with the disconnection. Obviously if the disconnections continue then its another story.

[#7]

Thanks for letting us know that James' suggestion worked, it's good that your online and I hope the connection proves as good as it can be.

Quote

It didnt take you long to lock it,

Can I just point out that we (staff) didn't lock your thread, we don't moderate these forums. They are moderated by volunteer customers.

[#8]

dont worry egz0001. most of us would of bein following the theard any way. so we no your exprince started off as a bad one but was steadily improving with each post you made.
look forward to your final verdict
p.s bet you know JAMESEH better than some of your best friends now

[#9]

Its worth pointing out that the moderators are fellow customers who volunteer their time and not Plusnet staff. I am sure that Roger don't close your thread to hamper your freedom of speech, but as the thread had degenerated over the last few pages.
If you have an issue with a moderating decision then the best thing to do is to politely PM the moderator in question or one of the other moderators (See list of moderators in the link:rules), a request to reopen to allow you conclude the thread would properly have got a favorable response.
As poppy suggested, perhaps it time for a new thread in the gaming section.

[#10]

I can guarantee that the above does work, if you has a valid reason, I have done it twice with different moderators,

[#11]

it's true....this seems like neither a rant nor a rave

[#12]

You could just ask for some judicious merging of threads to take place...