Plusnet site down!

[#1]

Website is down!

[#2]

Quote

The webpage at http://www.plus.net/?home=hometop has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

[#3]

I've had similar just now
But the site worked immediately afterwards

[#4]

it's just the homepage that's a problem, all sub pages seem to work ok.

[#5]

Nothing wrong at my end on my pc. The site was down via mobile phone and tablet. It's was down at Plusnet's server problem.

[#6]

nobody said it was?

[#7]

We're working on it! I'll update when we can.

[#8]

I guess something didn't go to plan!

Quote

Planned Broadband Faults Troubleshooter and Website Maintenance – Wed 12th Nov midnight - 7.30am Portal Posted on: Tuesday 11 November 2014, 09:04 When's this work happening? Tomorrow between midnight – 7.30am What does it affect? Access to our website will be unavailable. How long will it take? Approximately 8 hours. What does the work involve? We need to make some changes and as a result, our website will be unavailable. Am I likely to notice the work? Yes, you won't be able to access our website for the duration of the maintenance window and holding pages will be in place. Is there anything else I need to know? Our customer support centre will not have access to BT back-end systems and our internal systems for the majority of the maintenance window. This also means that we will not be able to take any payments during this time. Kind regards, Matthew Cassell Customer Relations

[#9]

And of course we can all see the Service Status Notice that says it's down 

[#10]

It's quite probable that the outage has taken away the ability to post service status notices - we've seen that before.

[#11]

Ah, that's really good. Various sub-pages and support pages work fine, including Service Status, but the system doesn't allow them to post a Service Status, I hope that's not really the case any more.

[#12]

I see it's up now, with new offers, another silly price cut for those in areas already getting good service 

[#13]

It's seem fixed now.

[#14]

I was surprise free 6 months for 38Meg to be continue but none for 76Meg.

[#15]

Hi guys,
The site seems to be back up and working now. Apologies for not posting a service status, simply an oversight on our part.