Plusnet will give your personal details to ACS Law with not informing you!!
Wot Tidgy said 
dick:quote
dick:quote
Indeed, regardless of Plusnets thoughts about piracy or anything, before it allowed its customer database to be minded for money by a 3rd party, it should have been making sure the data requests were legitimate, I have said time and again here, they are not, and they are obviously not.
Quote from: Tidgy Please do the same PN
Quote from: BoneMan
Quote from: Tidgy http://www.bbc.co.uk/blogs/thereporters/rorycellanjones/2010/09/acslaw.html
Quote Mr Heaney says TalkTalk has never handed over customer data to ACS:Law or any other legal firm. Other ISPs suggested that was because no demand had ever been made, but Mr Heaney told me that was not the case: "We're continually approached by lawyers from ACS:Law and other firms and have consistently said 'no'. We've said, 'Let's have a debate in court if you think you've a reasonable case.' None of them have ever taken us up on the offer." He went on: "I'm not going to expose my customers to letters that they would consider bullying and threatening."
Please do the same PN
Wot Tidgy said
hear hear.
i think plus.net / bt's processes are nothing short of a sham. they never bothered to protect the interests of their customers because they couldn't be arsed to send somebody to court to contest any of these ridiculous accusations, based on incredibly flimsy evidence on the hearsay of a company who's own evidence gathering processes have not been evaluated or proven reliable.
it gets worse than this though, by reading this thread it seems the very mechanism which plusnet is using to identify alleged offenders is logs from a RADIUS server!!
that doesn't prove ANYTHING. what on earth were they doing handing out personal details in an unencrypted form without challenging any of this?
who made this decision?
would it be possible for plusnet to detail EXACTLY what information it holds on each customer, in a generic fashion? just what activities is it logging?
and who has access to web browsing histories of customers?
given it was just emailed over in an unencrypted form, could it be just anybody and everybody within the company?
how can we be sure that the rest of plusnet's processes are secure if they are so happy to just email over people's details with absolutely no security?
surely plusnet have a duty of care to ensure that any information they are sending out is going to be stored and processed securely? they say they are going to do this now, but why weren't they doing it before? why aren't they on our side?
i am disgusted and disappointed by plus.net's incompetence and liberal attitude with private data. the sort of information they are causally sending unencrypted could have serious repercussions on the lives of the individuals concerned. this is nothing short of an outrage.
Quote from: bartstope
Quote from: BoneMan
Quote from: Tidgy http://www.bbc.co.uk/blogs/thereporters/rorycellanjones/2010/09/acslaw.html
Quote Mr Heaney says TalkTalk has never handed over customer data to ACS:Law or any other legal firm. Other ISPs suggested that was because no demand had ever been made, but Mr Heaney told me that was not the case: "We're continually approached by lawyers from ACS:Law and other firms and have consistently said 'no'. We've said, 'Let's have a debate in court if you think you've a reasonable case.' None of them have ever taken us up on the offer." He went on: "I'm not going to expose my customers to letters that they would consider bullying and threatening."
Please do the same PN
Wot Tidgy said
hear hear.
i think plus.net / bt's processes are nothing short of a sham. they never bothered to protect the interests of their customers because they couldn't be arsed to send somebody to court to contest any of these ridiculous accusations, based on incredibly flimsy evidence on the hearsay of a company who's own evidence gathering processes have not been evaluated or proven reliable.
it gets worse than this though, by reading this thread it seems the very mechanism which plusnet is using to identify alleged offenders is logs from a RADIUS server!!
that doesn't prove ANYTHING. what on earth were they doing handing out personal details in an unencrypted form without challenging any of this?
who made this decision?
would it be possible for plusnet to detail EXACTLY what information it holds on each customer, in a generic fashion? just what activities is it logging?
and who has access to web browsing histories of customers?
given it was just emailed over in an unencrypted form, could it be just anybody and everybody within the company?
how can we be sure that the rest of plusnet's processes are secure if they are so happy to just email over people's details with absolutely no security?
surely plusnet have a duty of care to ensure that any information they are sending out is going to be stored and processed securely? they say they are going to do this now, but why weren't they doing it before? why aren't they on our side?
i am disgusted and disappointed by plus.net's incompetence and liberal attitude with private data. the sort of information they are causally sending unencrypted could have serious repercussions on the lives of the individuals concerned. this is nothing short of an outrage.
I totally agree with all of the above. I am deeply concerned that PlusNet so readily handed over customer data without standing to fight. To cap it all they then send customer data out to a third-party with no protection whatsoever - numbskulls. As a business customer I've spent many £1,000s with PlusNet over the years and whilst the technical service is terrific it horrifies me to learn that they offer my personal data no protection whatsoever. Heads should roll over this. I for one will definitely be seeking a full explanation of what changes will be put in place to prevent this in future.
Whilst (I hope) my name is not on the list... it must be a terrifying prospect to be on the receiving end of these ACS:Law bullies - I do hope everyone now stands firm and refuses to play ball.
Alan.