Pointless use of flash on support webpages

ejs · ‎10-06-2010

I have no idea why someone would decide to use flash to display what should presumably be a simple piece of text. It doesn't really work very well if you have the flash plugin configured as click to activate.
Edit: For example URL: http://www.plus.net/support/broadband/speed_guide/index.shtml?supporta=speedguide

pjmarsh · ‎06-04-2007

Do you mean the bits in the screen headings? They aren't showing as flash for me. Looking at the source there isn't anything particularly special about them:

<h3 class="fullBoxHeader txtHeader"><span>Getting Started</span></h3>

Phil

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jelv · ‎10-04-2007

You didn't look deep enough!

<object id="sIFR_replacement_1" class="sIFR-flash" width="127" height="25" type="application/x-shockwave-flash" name="sIFR_replacement_1" data="/assets/vagrounded.swf"></object>

jelv (a.k.a Spoon Whittler)
Why I have left Plusnet (warning: long post!)
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)

pjmarsh · ‎06-04-2007

Ah right. That isn't on that page for me. I think we may have seen differences in support pages between business and residential before. Something to do with the stylesheets when printing maybe?
Phil

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jelv · ‎10-04-2007

Did you delve down fully in to the class?

jelv (a.k.a Spoon Whittler)
Why I have left Plusnet (warning: long post!)
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)

pjmarsh · ‎06-04-2007

Yep, no sign of it for me.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

LinnPlusnet · ‎03-02-2014

I'll flag this up to the Web Team, ejs.
Sorry for any inconvenience caused by it.

Townman · ‎22-08-2007

Also consider that Flash does not work on iApple devices due to technology licensing arguments!

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

TORPC · ‎08-12-2013

Well spotted / remembered / researched Townman

dvorak · ‎11-01-2008

Also on this page
http://www.plus.net/support/service/network_performance/network-latency.shtml
flash block to the rescue again

also adobe stopped official support for it in jellybean..

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'

TORPC · ‎08-12-2013

With plugin allowed

With Plugin Blocked

ejs · ‎10-06-2010

The page will display fine if you don't have flash installed. It's only a problem if you have flash installed but set for click to activate. Still seems fairly pointless to use flash just to display a piece of text.

TORPC · ‎08-12-2013

a simple [code=HTML]<p>TAG</p> [/code]would suffice

Townman · ‎22-08-2007

Quote from: TORPC
Well spotted / remembered / researched Townman

Working knowledge - one reason I've never used flash in web site developments - iApple is becoming very predominant / the browser of choice, so there is little point developing websites using unsupported technologies... especially to display what is otherwise plain text which would be better rendered via CSS / CSS3.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

TORPC · ‎08-12-2013

Applies to all 3 then