cancel
Showing results for 
Search instead for 
Did you mean: 

Poor experience with chat operative. Why the dismissive attitude?

Anonymous
Not applicable

Re: Poor experience with chat operative. Why the dismissive attitude?

@gleneagles, if anything I would hope that @carled would see this as a verification of Plusnet’s support and commitment toward a potential customer and an indication of the quality of the ongoing support they would get if they become a customer.

Jonpe
Hero
Posts: 4,024
Thanks: 1,851
Fixes: 9
Registered: ‎05-09-2016

Re: Poor experience with chat operative. Why the dismissive attitude?

@Mav The name of the CSA still appears in one of @carled's comments in the transcript Laugh

Mav
Moderator
Moderator
Posts: 22,689
Thanks: 4,865
Fixes: 518
Registered: ‎06-04-2007

Re: Poor experience with chat operative. Why the dismissive attitude?

@Jonpe

Not any more.

Not sure how I missed that oneCrazy2

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Jonpe
Hero
Posts: 4,024
Thanks: 1,851
Fixes: 9
Registered: ‎05-09-2016

Re: Poor experience with chat operative. Why the dismissive attitude?

Easily done I'm sure.